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"The air conditioner was not cooling as expected"

"Excellent services and I recommend this hotel without reservation."

"I didn't have an issue with this property per say, I had an issue with the room we received. So the units are individually managed by different vendors or agents. Our room was clean but the shower was broken, there was mold on the wall, the AC worked. The wifi did not work. The room was also very small. I would say this room is for solo travelers versus a couple. It was just challenging it get in touch with the host. The wifi not working made even communication exhausting. Thankful for the international plan I had on my cell, that was our saving grace. The agent was nice but she was attending to other guests who had reservations. Thankfully when we reached out to Expedia they worked things out for us to check into a new hotel. "

"I was a solo traveler but here for a group event, Labadi was an amazing hotel! The staff was very attentive and friendly from the moment I arrived. I had a lovely suite which was very clean and well appointed and had a ton of room! Even those in my group with standard rooms said they were very spacious as well. I particularly liked the large bathroom and having plenty closet space. The bed was also very comfortable, I was always sad to have to leave it in the morning! I used the fitness center a few times which has a nice selection of equipment and was clean. The pool area did run short on towels on the weekend but was overall lovely! All the meals I had were delicious and reasonably priced. The included breakfast was also great, plenty of options both self serve buffet and made to order. When I return to Accra I will definitely stay at Labadi again!"

"Nice"

"After several disappointments, some of which we just couldn't stay at, Luxury Apartments at the Gardens proved to be a very welcome breath of fresh air! The room was exactly as in the photo (even better) clean, freshened, and the AC was functioning perfectly amid the Accra heat! We loved this place instantly, from the very clean reception to the security to the easy access to the airport and malls! I don't want to sound like they paid me, but this place is d*mn good!"

"My experience at the hotel was mixed. Upon arrival, the receptionist’s lukewarm attitude and lack of enthusiasm did not create a welcoming first impression. The interaction felt unnecessarily uncomfortable and somewhat unprofessional. After informing her that I was checking in, she asked what time I had booked the hotel. I found the question unnecessary, especially since the reservation details were already available in the system. I had to search through my phone to retrieve the information, and when I finally did, her response came across with an attitude, as though I had done something wrong simply by arriving to check into a room that had already been reserved for the night. The overall process lacked warmth, urgency, and the hospitality one expects when arriving at a hotel. That said, my checkout experience was much better. The receptionist during checkout was professional, welcoming, and had a beautiful smile that made the interaction refreshing and pleasant. The breakfast was also very good and enjoyable. As for the property itself, the hotel feels noticeably dated. I was honestly surprised to see how much La Palm has aged over the years. It still carries the foundation of what was once a landmark hotel, but it would greatly benefit from serious renovations and modernization to restore the high standard and prestige it was known for when it first opened."

"The building is always having issues with plumbing !"

"The rooms are very clean and the staff are very supportive, it’s a good location close to the airport One change the hotel needs to implement is their bathroom amenities. Especially the towels. They look worn out and very outdated. With the renovation that went on after the taking over, I think those towels that are in the bathrooms should be changed."