"We arrived at 11:30pm on 5/30/2026 after a multitude of issues with a booking at another hotel (A third party booking site had somehow lost our reservation). Please note the time of arrival as it is relevant to the amount of exhaustion and fatigue after driving roughly 8 hours that day:
-Immediately upon arrival into the room, the thermostat was set to 77 degrees and took several hours to cool the room.
-My teenage daughter needed to sleep on the sleeper sofa in the room. No comforter or pillows were provided in the room, and when my daughter asked for those items, the front desk attendant stated that she did not have any available. My daughter stated that the desk attendant kept going outside while she was waiting for someone to help her and that it was 'weird.'
-The swing bar lock/latch was broken on the room door and there was no secondary way to secure the door.
-Knocking by housekeeping to clean our room on 5/31 began at 7:30 am--there was no privacy sign available in the room to hang on the door.
-Flooring was broken and coming up in several places in the room.
-We attended breakfast on 5/31 morning, only to find that the muffins had mold on them.
I've been staying at LaQuinta for over 30 years and have never, ever encountered a stay so horrifically bad in my entire life. The only good thing about the room was that it was cleaned by the cleaning staff."
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