Hotel Keluarga di Pretoria

"Weeks before our trip I chatted with someone online and then proceeded to call the front desk of the property to find out if there was self-laundry (something very important to us since we were coming in the afternoon, after 2 weeks traveling and leaving the next day for a 4 day safari). I checked and double checked and was even given hours that it operated and how to pay for it. We arrived and were told there was no such thing and they couldn’t do it for us before we left. Ended up having the...

"I called for help and front desk promised to come but never showed up. The electric cattle wasn't working."

"This hotel was very poor and we regret booking it. Staff clearly did not care - we had no TV remote for 3 hours and had to ask multiple times for them to find a replacement. Staff sat on their phones claiming they were too busy to help. Our room was cleaned in a rush - there were clumps of fluff/dust on the tables and dirt on some of the bedding. They weren't able to, and the only solution they offered was a downgrade to a smaller room where the TV was placed on top of a wardrobe in the corner...

"We always enjoy our stay at the City Lodge in the Joburg airport! Convenient, clean, and comfortable!"

"Die Zimmer sind sehr groß inkl. zweier Doppelbetten und Sessel. Das Frühstück ist wirklich ausgezeichnet und insbesondere die Ingwershots sind ein echtes Highlight. Das Gelände ist riesig und gut gesichert, so dass man sich jederzeit wohl und sicher fühlt. Zudem gelangt man von einem Ausgang direkt zum Spurs für das Abendessen, wenn man nicht im guten aber auch etwas teureren Hotelrestaurant essen möchte. Einziger Kritikpunkt: Im Winter ist es im Badezimmer sehr kalt, da es dort keine...

"Pool was closed when we were there but hotel staff were fantastic"