4/10 Poor
Deryk
Travelled with partner
3 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First impression when we walked in: sketchy. There was security in the lobby and for good reason. The hotel has a loud bar in it which we could hear clearly from our room. We could also hear the people passing gas in the bathroom below ours and doors slamming in the hallway all night long. (The doors are very noisy) Our room was very warm but turning down the thermostat did nothing. I think it was broken. When I called the front desk all they could suggest was to open the window. However, our window seemed to be directly above the bar entrance, so the loud music and various types of smoke just wafted in. We actually ended up running the air conditioner all night—in December!—just to battle the relentless heater. At shortly after 3am a loud knock at the door had me out of bed and when I poked my head out a security guard knocking at another door down the hall said “Sorry, wrong room.”
But it wasn’t all bad: The bed, while initially seeming unimpressive, turned out to provide a relatively comfortable rest. When we weren’t being woken up of course. And whatever staff we dealt with directly were very friendly, if not always helpful. The “continental” breakfast, meanwhile, was actually a menu of full breakfasts. Good news if you’re a big breakfast eater like me, but you might be disappointed if you’re looking forward to something lighter.
Deryk
Stayed 1 night in Dec 2023