Search Hotels Near Propst Promenade, Alabaster

"Will not stay here again. The staff was friendly however I was not a fan of the cleanliness. There was something spilled in the floor all throughout the lobby into the elevator. It was still there the next morning when we went to leave as well. Was never cleaned up. There was a musky smell throughout the entire place. In serious need of renovations. Went to find something to drink and all they had available was at the front desk in a cooler that apparently did not work. It was hot… Went to get ice and the ice maker was broke. Went to 3 different floors before I got one that worked. Convenient location and friendly staff but that’s all this place had going for it. "

"The staff at this hotel are second to none. So kind, so helpful and at least appear to love what they're doing! Huge shoutouts to David (valet) and Kiara. This place is always clean and comfortable"

"This hotel felt like home. Great night's rest, awesome breakfast, super clean, respectable atmosphere and great staff."

"As of April 2026 this place is nearly new. It’s a unique set up to me. It’s a Homewood Suites on one side and HGI on the other, shares the same lobby. My only 2 issues are that breakfast on the HGI side is lactate $15, and it’s prob not worth $5. Empty dishes, empty coffee and non helpful staff. We had a check in issue and were told the manager was off on Saturdays and could not help us, but he was actually just around the corner and finally came out. It will take a little intentional effort to keep the hotel nice and new."

"Clean rooms, ac worked great, ample parking "

"Yes"

"The staff was amazing, so friendly & helpful! Parking was plenty & the rooms were definitely cleaned and well maintained! Definitely a place to book if you’re in BHam/Hoover area."

"This property was good— for a La Quinta. But for it to be rated by others as “9 Stars— Wonderful!” is a disservice. I expected/hoped to be surprised by a uniquely great experience, but wasn’t."

"Safe clean motel "