Hotel Best Western di Providence

"We stayed here more by accident than design, having to alter our plan to stay with a local relative when we both came down with tenacious colds as soon as we arrived in Rhode Island. Kayla and Matul at the front desk were most accommodating throughout our several "add on" bookings, moving things around so we were able to stay in the same room instead of having to move within the hotel. And Kristen, who manages the daily breakfast offering, is hands-down fantastic. Considerate, responsive,...

"Hotel does not look like anything in the pictures…..don’t get fooled. "

"Yes, the breakfast is phenomenal especially the pancake machine maker, very clean!! No measuring cup, no spillage abd efficient. You just press the button and have your plate ready for the machine to spool out your pancakes. I experienced biscuits with gravy which i never had. Our room ckean, I confirmed that myself. I'm one those, lol. My daughter had a behavioral issue prior to checking out and the staff was so helpful. Giving me time to check out under the circumstances. I truly appreciated...

"Although the property needs some maintaining, repair and updates, I want to note the extremely great customer service that I received when I called regarding a question before booking. Tyler went above and beyond to help and followed through with it later on. Also the next day the other gentleman was helpful and friendly. He even raved about how his manager hand picked out everything in the market. He was excited to praise his managers successful market. (They sold pool noodles- which was...