Providence hotel guide. Best Western hotel in Providence, Rhode Island

"Loved our stay. We are multi repeat customers. The only complaints are the following; the AC unit was way too loud, sounded like there were some loose parts or something. Also, the coffee machine is tucked away in a very dark cabinet. It’s all black on black and no overhead area lights. Not user friendly at all. "

"Staff support was lacking, door locked upon arrival. Staff was already gone contacted Expedia and never heard back from the staff of hotel or Expedia."

"Friendly staff, the hotel looks brand new, the room is very spacious and they have a decent breakfast, which is included. Highly recommend the hotel."

"they deposit that exspida took the hotel trying to get same one from. hotel was horrible stain chairs and beds and horrible service. "

"Our room was clean, valet and staff were nice. "

"Questionable bathroom cleanness, toilet paper outside the bathroom stalls, stall did not shut/lock, no contact from staff after checkin, suspected non-guest sleeping on couchs in common area, batteries missing in smoke detector, windows not fully shut and couldn't be shut."

"Quiet downtown location. Be mindful to valet hours otherwise you have to find public parking. "

"Hotel is a lovely old hotel centrally located to lots of restaurants etc., Rooms beautiful and beds large and comfortable. Also pet friendly which was a plus. But the room was TOO HOT & even though thermostat there to adjust no adjustment made any difference. We finally had to figure out how to open the large old windows in the middle of the night to get some sleep. Bathroom is old & small but serviceable. For the price I think bathroom should be better. The check in is hectic. Check in time not till 4pm! And whatever systems they use take a long time. Long lines resulted. I would consider staying again but would probably prefer a hotel with more modern accommodations if I’m going to pay almost 400/night after fees, taxes and parking. "

"Vacuum truck operating at property across the street before 7a for about 2 hours, it was very loud and disruptive to our quiet enjoyment. "