Puerto Rico Island hotel guide. Morgans Hotel Group hotel in Puerto Rico Island, Puerto Rico

"Rooms are outdated. Food is terrible. Hours are horrible. If they fix a few things it could be a really nice property."

"Clean rooms and very great staff. Helped whenever the needed. Check was easy and valley was great. "

"Clean"

"The common restrooms were unclean and lacked basic toiletries. The staff was inattentive, and we were informed that if we sat by the bar tools, we were expected to purchase drinks and food. It took over an hour to receive our appetizers, and we ultimately had to go to the bar ourselves to order additional drinks. Overall, the service was poor. When we asked if Spanish music could be played, we were told the music selection was based on the bar’s theme in the Margaritaville next to the pool area."

"Awesome beach location. Great food and excellent beach side service. "

"The staff was wonderful, specially the managers “ Aisha recognized me from the my visit to the hotel on April of 2025. Jose also was wonderful” The breakfast staff were cordial, ready to help and very friendly. The breakfast was great. This was my 2nd visit it had become my favorite hotel. I will stay at this hotel the next time I visit PR"

"Friendly staff, excellent customer service. Breakfast was excellent. Hotel has its own designated beach area & amenities a couple blocks away just show your room card. This was an an unexpected bonus."

"The breakfast menu was very acceptable. The pool was clean and very nice. However they were always short of pool towels. The bar and grill had a lot to be desired. The menu was very limited. It seemed to be under staffed. "

"We had an amazing time staying at LaConcha. The service and property were incredible. It’s in a central location walkable to so many restaurants and the restaurants onsite were all fantastic. "