View from property

Reviews of La Casita de la Playa

3 out of 5
La Casita de la Playa
Malecon, Puerto Villamil, Isabela

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 67 reviews" "
Rating 8 - Good. 17 out of 67 reviews" "
Rating 6 - Okay. 3 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Negar

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

ZAZIL CORTES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! The staff is very friendly and warm, the gave us an upgrade and leave some chocolates for my mom on her birthday. Breakfast was good, the day we left since it was very early in the morning they gave a box lunch. Truly super kind. Beds were comfy, the view amazing. Great location
Stayed 3 nights in Dec 2023
Response from Tatiana Toapanta on 19 Dec 2023
Estimada Zazil, muchas gracias por sus comentarios, apreciamos mucho que dio un tiempo para ello. Nos alegra que haya disfrutado su estadía y cada detalle en nuestras instalaciones, nos motiva a seguir mejorando nuestros servicios. Saludos a su madre y muchos exitos a las dos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Great experience. The location is fantastic and the staff was excellent. Staff was attentive, even going the extra mile to pack us a breakfast to go and offering to help arrange a taxi for our early ferry. Breakfast every day was amazing: made to order with an incredible view.
Stayed 3 nights in Dec 2023
Response from Tatiana Toapanta on 19 Dec 2023
Dear guest, Thanks a lot for your coments. its important in order to improve our service and give the guests the best experience. I hope that your trip in Isabela Galápagos was unforgettable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Loved this hotel. The location is amazing right on the beach. There are tables where you can sit and enjoy the beautiful sunset. Room was clean and staff were very kind and attentive.
Stayed 4 nights in Nov 2023
Response from Tatiana T. on 5 Dec 2023
Dear guest, Thanks for your coment, its important to us, to improve the service each day. It was a pleasure to know that you have a great time in our hotel.

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and quiet. Staff is amazing. Location cannot be better. Great value
Stayed 2 nights in Nov 2023
Response from Tatiana on 21 Nov 2023
Estimada Ines, Muchas gracias por su calificación y comentarios, es muy importante y nos motiva a dar siempre el mejor servicio. Fue un agrado para nosotros haber sido parte de sus inolvidables vacaciones en las Islas encantadas. Esperamos que se encuentre excelente. Saludos cordiales

10/10 Excellent

FRANK, Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located right on the beach. Breathtaking views of pelicans fishing, waves crashing and the sounds of the ocean. This is your destination stay on Isabela. Super staff, an excellent morning breakfast and very helpful with tour pickup coordination. Within walking distance of Flamingos and a large iguana crossing. The town square is just down the street. Book it now!
Response from Tatiana T. on 9 Nov 2023
Hi Dear Frank. Were glad that your stay at our hotel was to your liking, and that you remember an unforgettable memory of Isabela island in Galapagos. Thank you so much for your time commenting on it, it motivates us to continue providing a better service.Successes for youBest regards.

10/10 Excellent

YUDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and clean. Breakfast was great, the view from the breakfast area and the room are gorgeous. Tatiana was super helpful and friendly. Highly recommended we hope to be back soon
Stayed 2 nights in Apr 2023

2/10 Terrible

miriam

Stayed 3 nights in Jan 2023

10/10 Excellent

Veronica

Response from Tatiana T. on 21 Nov 2023
Thanks dear Veronica, we apreciate your time. Was a pleasure have to be part of your vacations In Galapagos Islands. Best Regards.

6/10 Okay

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful - right on the beach, surrounded by fun restaurants, amazing views from the breakfast deck. The women working there were so wonderful, especially Tatiana and the woman making breakfast. Otherwise, I did not feel like it was worth the price. The rooms were smaller than they looked in the photos, and the windows weren't sealed so lots of bugs got in. The bathroom only has a screen, no window, and there was a ton of noise in the area late into the tonight which I didn't expect.
Response from DH on 24 Jan 2023
Estimada Charlotte.Muchas gracias por dedicarnos un minuto de tu tiempo para dejarnos este valioso comentario de tu alojamiento. Para nuestro equipo lo más importante es poder brindarte una atención personalizada y de calidad.Para futuras reservas te recomendamos revisar los detalles de dimensiones y características de nuestras habitaciones para que puedas elegir la categoría que más se adapte a tus necesidades.Saludos CoordialesDavid HinojosaSupervisor Hotelero

10/10 Excellent

Fada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the breakfast and the location
Response from DH on 24 Jan 2023
Dear Guest thank you very much for dedicate us your time and give us this special review.we are always trying to improve our services.best regardsDavid HinojosaHotel Supervisor

10/10 Excellent

Annette, Malone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach. Staff are extremely friendly and helpful. Gorgeous views.
Stayed 2 nights in Apr 2022
Response from DH on 24 Jan 2023
Dear Annettethank you very much for this amazing review.It is important for us know everything about your stay with us. we are really proud of our team; they gave you the best to you.We hope to see you soon in the future. best regards David HinojosaHotel Supervisor

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room at this property, I had the best view ever! The staff went above and beyond my wildest dreams in assisting me whenever I asked. The breakfasts were amazing as they provided local cuisine -- green plantain dishes that I loved. They even explained how the dishes were prepared. It was incredible.
Stayed 5 nights in Feb 2022
Response from DH on 24 Jan 2023
Dear Lisa.Thank you very much for this important review, it was a pleasure have been helpful for you, it's nice to listen that our services were given to you in a high quality.We hope to see you in the future again.Best RegardsDavid HinojosaHotel Supervisor

10/10 Excellent

Allison

Liked: Staff & service, property conditions & facilities
Great place and amazing view
Stayed 2 nights in Oct 2021
Response from DH on 24 Jan 2023
Dear AllisonThank you very much for this wonderful review, we are really happy to know that your stay with us was the best!Best regardsDavid HinojosaHotel Supervisor

10/10 Excellent

Betty

Stayed 1 night in Aug 2021

10/10 Excellent

Nasrin, San Diegi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying in this hotel very much ; clean , great location , Friendly and professional staff, View ,
Stayed 2 nights in Jan 2021
Response from David Hinojosa on 10 Dec 2021
Dear Nasrin Thank you very much for your review. It was a pleasure to share your vacations with you and Jenny. your friends Paola & David

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great view. Clean rooms, nice & helpful staff. The area in front of the hotel needs updating.. add some nicer lawn furniture, lounge chairs, umbrellas. Would have been nice to have lounge chairs and umbrellas actually on the beach. Breakfast needs improving, fruit wasn't ripe and eggs were cold. For the price I would definitely stay here again. They could do some small changes to make it really nice.
Stayed 2 nights in Mar 2020
Response from Alex Montalvo Iñiguez GuestExperience Supervisor on 20 Mar 2020
Dear guest Thank you very much for your kindly review. Kind regards

10/10 Excellent

Peter, Vancouver, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach with very friendly and helpful staff
Stayed 3 nights in Jan 2020
Response from Alex Montalvo Iñiguez on 20 Jan 2020
Deart Peter Thank you for kindly review. greetings

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Top hotel in a great location. Staff very friendly and accommodating. Made our stay there very remembering. Thank you very much
Stayed 4 nights in Dec 2019
Response from Alex Montalvo Iñiguez on 30 Dec 2019
Dear Darren Thank you very much for your kindly review. Was a pleasure tu have you in Casita de la Playa. Warm regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location were amazing. They went out of their way to make sure that we had everything that we needed to make our stay on the island enjoyable, even offering to box breakfast for us for early morning excursions. They also let us stow our gear there on checkout day as we were taking the late ferry. Over all one of the best hotel experiences I have ever had.
Stayed 3 nights in Dec 2019
Response from Alex Montalvo Iñiguez on 23 Dec 2019
Dear Guest Thank you very much for your kindly review, was a pleasure to have you with us. Kind regards

8/10 Good

Mi Kyung

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible view and amazing sunsets in an idyllic setting.
Stayed 2 nights in Sep 2019
Response from Alex Montalvo Iñiguez on 3 Oct 2019
Dear Guest Thank you very much for your kindly review. Kind regards

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service
Overall a nice place. It is not a high end hotel.
Stayed 3 nights in Jun 2019
Response from Alex Montalvo Iñiguez -Guest Experience Supervisor on 26 Jun 2019
Dear David Thank you very much for your review. Greetings

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel's location is excellent; it is located less than 20 meters away from the beautiful beach, and our room had a clear view of the ocean. There was a thoughtfully placed faucet for rinsing feet after walking on the beach. The front desk agent graciously checked us in early and arranged for us to eat breakfast slightly earlier than the normally scheduled hours so that we could participate in an early morning tour. The on-demand breakfast omelettes were a nice touch. The retractable clothes line in the shower was useful for drying swimsuits and other wet clothing. On the other hand, the bathroom had a window with a mesh screen but without a solid glass covering, thus making the air conditioning less effective in the bathroom. More importantly, the prices that the front desk agent quoted us for a standard tour and for two taxi trips were much higher than the prices available at a tour agency or on the streets. The agent wanted to charge us $45 for a Sierra Negra volcano tour that we ultimately booked at a nearby travel agency for $35. The agent called a taxi driver who asked $5 for a taxi ride from the hotel to the harbor, while another taxi driver on the street only charged $2. (Our ride from the harbor to the hotel also cost only $2. In addition, when a hotel on another island called us a taxi, the taxi driver quoted us the standard going rate.) Both times that the agent called us a taxi, the same person and the same car came.
Stayed 1 night in Jun 2019
Response from Alex Montalvo Iñiguez -Guest Experience Supervisor on 26 Jun 2019
Dear Guest Thanks for your review, we appreciatte it so much. We are taking care about this. Greetings

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the beach!
Casita de la Playa is a great place to stay. Literally right on the beach and a sea turtle laid eggs directly in front of the hotel! It's not a luxury hotel, but I wasn't looking for that as a the trip to the Galapagos shouldn't be about the hotel. It was clean, comfortable, had good air conditioning and friendly staff. Breakfast wasn't anything fancy, but was good and provided protein to prepare us for the day's adventures. The hotel is also right by the majority of the islands restaurants - I highly recommend Coco Surf which is across from the hotel on the street side. Overall a great stay. Would definitely return to Casita de la Playa!
Stayed 3 nights in Apr 2019
Response from Alex Montalvo Iñiguez on 24 Apr 2019
Dear Lindsay Thanks for your kindly review. Was a pleasure tu have you in Casita de la Playa, we will waiting for you next time. Greetings

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Alex Montalvo Iñiguez on 15 Apr 2019
Thanks for stay with us, we highly appreciate your opinion.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing beachside location. Comfortable and clean rooms with blissful air con. Magnificent upstairs space from which to watch sunset or enjoy breakfast. Shower available after checkout if you have a tour that day.
Stayed 1 night in Feb 2019
Response from Maria Jose on 12 Feb 2019
Dear Guest, Many thanks for your kind review. It was a pleasure for us to have you as our guest and to know that you fully enjoyed your stay with us. We hope you had a wonderful time visiting the Galapagos Islands and looking forward to having you again in the future! Kind Regards, Your Opuntia Hotels Team

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service
Incredible beachfront common area. Madison and Alex went over and above to ensure our stay was wonderful. Great breakfast on rooftop dining area. Hot shower
Stayed 2 nights in Jan 2019
Response from Alex on 16 Jan 2019
hey Rob it was a pleasure to have you and Diana in our hotel, we hope to see you soon, have a nice trip. Hugs from the team

10/10 Excellent

Derek, Valparaiso, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff goes above and beyond to make sure your stay is as perfect as it can be. Everyone here is wonderful. They offer a free breakfast and they made certain to take my wife's allergies into consideration when cooking everything. The hotwl is our favorite in all the Galapagos islands
Stayed 3 nights in Sep 2018
Response from Maria Jose on 19 Sep 2018
Dear Derek, Thank you very much for your kind words, we are extremely glad that you and your wife had a wonderful time at our hotel. We hope you enjoyed your trip to the Galapagos Islands. Thank you for choosing us! Kind Regards, Your Opuntia Hotels Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, location and room!
Stayed 2 nights in May 2018
Response from Maria Jose on 29 May 2018
Dear Guest, Many thanks for such a wonderful review. We are glad that you enjoyed your stay, our service, and our location. We hope to have you back pretty. Thank you for choosing us! Kind Regards, Your Opuntia Hotels Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the island, very good service and beautiful rooms with sea views. Air conditioning, hot water works perfectly, breakfast is great and bed so comfy.
Stayed 2 nights in May 2018
Response from Maria Jose Avalos on 9 May 2018
Dear Guest, Many thanks for such an amazing review!! We are extremely glad to read that you had a great time staying with us. We hope your trip to the Galapagos Islands was an incredible experience. We are looking forward to having you again in the future. Kind Regards, Your Opuntia Hotels Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, clean, beautiful hotel located on the beach!
Must get an ocean view room. The view out the window looks fake because the hotel is right on the beach. Beautiful clear blue green ocean and palm trees are all you see. Friendly staff let me check in early without any hassle and let me store stuff there after I checked out. Great value for the money!
Stayed 1 night in Mar 2018
Response from Maria Jose Avalos on 2 Apr 2018
Dear Guest, Thank you very much for your wonderful review. We are extremely glad that you enjoyed your stay during your trip to the Galapagos Islands, and that you liked the room, facilities, and service of our Hotel. We hope to have you as our guest again pretty soon! Your Opuntia Hotels Team

10/10 Excellent

Kale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RIGHT next to a beautiful beach. It's like being beside one of the best beaches on the planet, but because it's a national park, it's not overcrowded and busy. Absolutely loved our stay listening to the ocean every night.
Stayed 2 nights in Mar 2018
Response from Maria Jose Avalos on 14 Mar 2018
Dear Kale, Thank you so much for such a wonderful review, we are extremely glad that you enjoyed Casita the La Playa to its fullest. We hope you had a wonderful time visiting the Galapagos Islands and we are looking forward to having you again pretty soon. Kind Regards, Your Opuntia Hotels Team

10/10 Excellent

M, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected ... great spot on the beach
I think this shows up as a 2 star. It's far better than a 2 star. Wifi is likely the issue. It's bad all over the island and most of Ecuador. The spot is great on the beach. It's near a long street of restaurants. This is the sister hotel to Hotel Volcano down the street. Both are quite modern. This one was first and a little bit older. They are a pat of the Opuntia hotels which I think will likely continue to expand on the island.
Stayed 1 night in Mar 2018
Response from Maria Jose Avalos on 12 Mar 2018
Dear Guest, Many thanks for a great review. We are extremely glad that you enjoyed your stay during your trip to the Galapagos Islands. Your opinion is very important to us and we hope to have you again as our guest pretty soon. Thank you for choosing us, Your Opuntia Hotels Team

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. Centrally located.
The staff was friendly and helpful. Most, if not all, spoke English. Rooms were clean, with quiet A/C. Bathrooms are a bit cramped, but this seems to be par for this area of the world. Our room had no view of the ocean, which was disappointing considering the price, location, and name of the place.
Stayed 3 nights in Feb 2018
Response from Maria Jose Avalos on 28 Feb 2018
Dear Mike, Thank you so much for your review about your stay in Casita de la Playa, it was a pleasure to have you as our guest. Regarding your room, we have rooms with sea view, we wish you had told us you prefer that room so we can move you to one of those. We hope you had a great experience visiting the Galapagos Islands. Kind Regards, Your Opuntia Hotels Team

8/10 Good

sol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2018
Response from Maria Jose Avalos on 2 Feb 2018
Dear guest, Thank you so much for your review, we hope to have you again as our guest. Kind Regards, Your Opuntia Hotels Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and convenient
It was a great stay at Isla Isabela, the hotel is clearly one of the best in the area; the fact that you are literally in front of the beach is fantastic, the view is amazing. The hotel staff is A+, always kind and attentive; the breakfast is made to order and they can have breakfast to go if you need to leave early. There is no TV and no pool, for my personal preference this did not impact my stay at all, but for some of the people that joined me this was an improvement opportunity. The hotel is walking distance from plenty of restaurants; overall it is a great place, I recommend it 100%.
Stayed 4 nights in Dec 2017
Response from Maria Jose Avalos on 4 Jan 2018
Dear Guest, Thank you so much for taking the time to review your stay at Casita de La Playa. We are extremely glad that you enjoyed the facilities and services of the Hotel, and especially that our staff was aware of everything concerning your stay. We hope you enjoyed visiting the Galapagos Islands. Kind Regards, Your Opuntia Hotels Team

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Don't count on breakfast, but otherwise ok.
The location, amenities, room, bathroom were great. The part that brought our overall satisfaction down was the breakfast. On the day we went to the volcano, they said they would start breakfast early at 6:45, there were at least 8 of us waiting until 7:05, when we scarfed down whatever we could for our 7:10 pickup. The following day we didn't need to go until 9:30... so we went up at 8am. Everything was depleted. Out of fruit, out of eggs, we had to ask for each item, and the staff was more focused on washing dishes than replacing/replenishing the food that had been used. :( If you aren't counting on breakfast, this is a reasonable place to stay. If you rely/enjoy breakfast before activities, and enjoy/value efficiency, this probably isn't the place for you.
Stayed 3 nights in Aug 2017

10/10 Excellent

dilloec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the beach
Very great place would stay again a littler privet
Stayed 1 night in Jun 2017
Response from Fabian Kroger on 10 Jul 2017
Hello Dilloec, thank your for writing this review. I am happy you had a great time staying with us and we are looking forward to receiving you again soon. Kind regards, Your Opuntia Hotels Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic but very slow internet
Great staff nice room great service! Nice rooms clean water hot water
Stayed 1 night in Jun 2017
Response from Fabian Kroger on 10 Jul 2017
Dear Guest, thank your for taking the time to write this review. I am happy you enjoyed staying with us and will let the staff know. In internet is generally slower than in most places as the islands are located in the middle of the pacific ocean. This is the case in all hotels on the islands and is unfortunately beyond our control. Thank you for choosing Opuntia Hotels. Regards, Your Opuntia Hotels Team

8/10 Good

KayDee, Long Beach, CA

Liked: Staff & service
Home on the Beach
Location is awesome, the front of the hotel opens onto the beach. Our room was on the second floor and had two big windows facing out. Unfortunately, a patio right outside forced us to close the blinds for most of the trip. Next time I would request a 3rd floor room for privacy. This in no way hindered the trip. The hotel has beach chairs and patio tables looking out onto the ocean just a few steps away. Breakfast was great and the staff is super attentive and kind. The room itself looked recently updated but not perfect. It's hard to rate Isabela hotels because the island is far more undeveloped than Santa Cruz (in comparison). I think this hotel gives you the most bang for your buck (considering I got 50% off by using expedia). You can get nicer hotels on Isabela but you are going to pay a lot more for it and not worth it in my opinion. I typically stay in Marriott hotels when possible, so everything is being rated by that standard.
Response from customer service on 9 Jan 2017
Dear KayDee.- Thank you very much for your review. At Casita de la Playa we are always giving the best service to our guests. We really appreciate the fact that you enjoyed your stay and that you possibly will come back anytime. If so, we will be waiting for you with open arms as we are always exceeding passengers´ expectations for them to come back. You are totally right about the price, you pay and you receive what you deserve at our nice property in Isabela Island. Greetings

10/10 Excellent

Ana, Chicago/Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the extra $
Loved this hotel. Although a bit more pricey than the others nearby, the service was phenomenal! And right in front of the beach and walking distance from everywhere. Love Love Love!
Response from General Manager on 30 Aug 2016
Dear Ana, Many thanks for sharing your comments with us. We are very happy to hear you enjoyed your stay at our hotel and hope to have you back soon! Cheers, The Opuntia Hotel's Team

6/10 Okay

Andreas, Kaarst

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Das Personal war sehr bemüht und nett. Die Ausstattung war schlicht. Die Auswahl beim Frühstück war dürftig, man ist aber satt geworden wenn man sich mit wenig Auswahl zufrieden gegeben hat.
Stayed 5 nights in Apr 2024
Response from Tatiana T. on 24 Apr 2024
Dear Andreas, Thansk for you comnents, its very important for us to improve the service. It was a pleasure hosting you at our hotel.

8/10 Good

Elisabet

Liked: Staff & service
Stayed 6 nights in Jan 2024
Response from Tatiana Toapanta on 19 Jan 2024
Estimada Elisabet, Agradecemos por su tiempo en darnos su calificación, es muy importante para nosotros para poder mejorar la calidad del servicio. Esperamos que sus momentos en Isabela Galápagos hayan sido inolvidables. Existos y bendiciones en este año 2024.

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Tatiana T. on 27 Oct 2023
Estimada Karine, Gracias por tomarse un tiempo y darnos su calificación. Fue un gusto conocerlos y ser parte de sus vacaciones en las Islas encantadas, Galápagos. Esperamos hayan tenido un buen retorno. Saludos cordiales, Team Casita de la playa

10/10 Excellent

JUNSOO

Stayed 3 nights in Jul 2023
Response from Isabela Team on 2 Aug 2023
Thank you very much for your rating, this motivates us to continue improving

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion, excelente servicio del personal. El baño necesita remodelacion, pero en general muy buena la estadia.
Stayed 2 nights in Jul 2023
Response from Equipo Isabela on 2 Aug 2023
Hola Omar,Muchas gracias por tus comentarios y por habernos elegido como parte de tu experiencia en la isla isabela, tomaremos muy en cuenta tu observación para mejorar, esperamos tenerte de vuelta con nosotros.

10/10 Excellent

Camille

Stayed 3 nights in Apr 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Lacked service. Cute hotel though.
Nice little hotel. Great breakfast. Although the room they had me in on the ground floor was right next to the check in office and/or break room. I could hear all conversations taking place on the ground floor (sometimes at 5 in the morning). Service was good when they were there but often not around. Through the front desk, I ordered a taxi to the pier. The taxi never showed and the front desk was just missing when I sought help so a maid helped me order another one. I expected better service from this hotel at those prices.
Stayed 3 nights in Nov 2022
Response from DH on 24 Jan 2023
Estimado Christopher.muchas gracias por tu valioso comentario, es para nosotros importante saber sobre tu experiencia en nuestro alojamiento, trataremos de mejorar en los problemas que mencionas.esperamos puedas volver en algún momento para que seas parte de nuestro cambio.Saludos David HinojosaSupervisor hotelero

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully situated on the beach, very friendly and helpful personnel
Stayed 2 nights in Feb 2022
Response from DH on 24 Jan 2023
Estimado Georgios.Gracias por tu valioso comentrario, fue un placer haber podidio ser parte de tu viaje en Isabela.Agradecemos tu tiempo y esperamos verte en un futuro nuevamenteSaludosDavid HinojosaSupervisor Hotelero