Pulau Ayer hotel guide. Kempinski Hotels & Resorts hotel in Pulau Ayer, Jakarta

"Cannot fault the hotel for the price we paid. Plus having free transfer from and to the airport and breakfast was a real bonus. The room as big and clean and had lots of amenities. "

"Staff attention to details is exceptional. Special thanks to Estee."

"Great place"

"Lovely rooms I had , upgraded, my room key packed in after one day annoying but got sorted quickly, breakfast was okay but I travelled alone , so every time I went from my table they kept taking my coffee away, had to keep ordering a new one 😬 but generally it was a nice place "

"Very helpful and friendly staffs at club floor "

"Good hotel. Good area."

"From a swift check-in to an efficient checkout, everything went smoothly. I was pleasantly surprised with a complimentary room upgrade. The package included both dinner and breakfast — the breakfast, in particular, was impressive with a wide variety of options. What truly stood out was the exceptional hospitality. Every staff member was friendly, courteous, and always smiling, creating a warm and welcoming atmosphere. Although the hotel itself shows signs of age, the quality of service more than made up for it. Highly recommended for a comfortable and memorable stay!"

"Excellent "

"Great service, nice facilities, gym was great"