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"The hotel is lovely, as is the staff. Paula was very friendly and helpful."

"This is a nice looking hotel just a 15min walk to the centre and 2 mins to the beach. But, a couple of things let it down, firstly when booking they dont tell you that the pool is €15 per person per hour!!!! We had an apartment which apparently does not "

"We were a family with 3 rooms. That morning they called me stating they couldn't accommodate us and moved us to one of their apartments which was conveniently available. Everything else was booked in the town so we had no choice to stay. The cost of the apartment was much less but other than buying us drinks they never refunded me as they were supposed to. It was very upsetting and terrible customer service."

"Hotel is in a good location, convenient to historic centre, good breakfast and friendly staff. The facilities are basic, does need some updating."

"Hotel is lovely and the location perfect. Staff were exceptionally helpful with everything, including excellent restaurant recommendations. Easy walk to the old city, and parking in their lot a huge benefit. Highly recommend this hotel to get the most out of a visit to Gallipoli without having to navigate the old city streets with a car. "

"Our stay was nothing short of magical. The palazzo itself is a stunning blend of historic charm and modern luxury, offering an atmosphere of elegance and comfort at every turn. What made it truly special, though, was the incredible family that owns and runs the hotel. Their warmth, hospitality, and attention to detail made us feel like we were part of their own family. From personalized recommendations to unforgettable meals, they went above and beyond to ensure our stay was perfect. "

"Everyone that worked there was so kind and helpful. The hotel was in a perfect location, clean, comfortable and safe. "

"Beautiful location. Easy walk to everything. Spotless room. Pretty courtyard outside the room. Fab breakfast with plenty of choices. We would definitely stay there again. "

"We had a great stay. We had an issue with our room the first night but the hotel found an alternative and offered us dinner to compensate. The hotel is lovely, well kept and the pool area, whilst small, is a real find. The services are limited at the hotel, but you can order drinks which are collected from the sister property just up the road. After our stay I realised I’d left my AirPods which the hotel located and sent back to me, which I was very appreciative of. I’d not hesitate to stay here again in Gallipoli. "