"I rarely leave negative reviews, and in fact I have only left one negative review previously, but due to the sanitary concerns involved, I feel obligated to mention this experience.
During my stay at Al Moudira Hotel, food trays and partially consumed drinks from a neighboring room were left directly outside my door and beneath my window on multiple occasions in approximately 108°F heat. On the day of my checkout, the items had remained there overnight for roughly 16 hours, attracting flies and creating an unsanitary environment immediately outside the room.
That was the point at which I finally reported the issue. I then waited approximately 40 minutes to speak with a manager, but the response felt dismissive and lacking urgency.
What disappointed me most was not a single forgotten tray, but the apparent lack of attention given to a basic sanitation concern at a property that presents itself as a luxury experience.
The hotel itself is visually beautiful and unique, but the handling of this situation fell far below expectations.
PS On a previous occasion, before I thought to document it with a photo, an entire meal for two had also been left there for an extended period of time in 108°F heat."
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