10/10 Excellent
Laura
2 Jan 2026
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Laura
Stayed 2 nights in Dec 2025
ROKI Collection Queenstown
5.0 star property
Choose dates to view prices
Photo gallery for ROKI Collection Queenstown
Consider a stay at ROKI Collection Queenstown and take advantage of free full breakfast, a terrace and a firepit. For some rest and relaxation, visit the steam room. Enjoy a meal at the two on-site restaurants. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
Reviews
1010 out of 10
Exceptional
Popular amenities
- Pool
- Breakfast included
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for 1-Bedroom Suite
1-Bedroom Suite
Highlights
Soundproofed
Air conditioning
Heating
Minibar (some free items)
Flat-screen TV
Blackout curtains
Separate bedroom
Separate bath and shower
- Lake view
- 75 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Suite
Deluxe Suite
Highlights
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Heating
Blackout curtains
Separate bedroom
Separate bath and shower
- Lake view
- 60 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Junior Suite
Junior Suite
Highlights
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Heating
Blackout curtains
Separate bedroom
Separate bath and shower
- Lake view
- 50 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for 2-Bedroom Family Suite
2-Bedroom Family Suite
Highlights
Soundproofed
Air conditioning
Minibar (some free items)
Heating
Blackout curtains
2 bedrooms
Separate bath and shower
Hairdryer
- Lake view
- 101 sq m
- 2 bedrooms
- Sleeps 5
- 1 King Bed and 1 Single Bed
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About the area
Queenstown City Centre, a neighbourhood in Queenstown, is home to ROKI Collection Queenstown. Lake Wakatipu and Queenstown Beach reflect the area's natural beauty and area attractions include Underwater Observatory and CaddyShack City Mini Golf. Cookie Time and Kiwi and Birdlife Park are also worth visiting. Visit our Queenstown travel guide
2 Brunswick Street, Queenstown, Otago, 9300
What's nearby
TSS Earnslaw Steamship5 min walk - 0.5 km
Queenstown Mall8 min walk - 0.7 km
Kiwi and Birdlife Park8 min walk - 0.7 km
Skyline Queenstown10 min walk - 0.9 km- Skycity Queenstown Casino7 min walk - 0.6 km
Getting around
- Queenstown (ZQN-Queenstown Intl.)16 min drive
Restaurants
- Fergburger6 min walk
- Patagonia Chocolates6 min walk
- Smiths Craft Beer House5 min walk
- Saigon Kingdom3 min walk
- Finz3 min walk
About this property
ROKI Collection Queenstown
Luxury hotel located in Queenstown City Centre
You can look forward to free full breakfast, a terrace and a firepit at ROKI Collection Queenstown. For some rest and relaxation, visit the steam room. Enjoy a meal at the two on-site restaurants. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
Other perks at this hotel include:
- An indoor pool
- Free valet parking
- Local meal delivery service, smoke-free property and luggage storage
- Outdoor furniture, massage treatment rooms and concierge services
Room features
All guest rooms at ROKI Collection Queenstown include amenities, such as late-night room service and free WiFi, in addition to minibars (stocked with some free items) and safes.
Extra conveniences in all rooms include:
- Blackout curtains, restaurant dining guides and turndown services
- Children's slippers, electric kettles and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
- Available in some public areas: WiFi (surcharge); wired internet (surcharge)
Parking and transport
- Free secured, covered valet parking on site
- Limited on-site valet parking
Food and drink
- Free full breakfast available daily 7:30 AM to 10:00 AM
- 2 bars/lounges
- 2 restaurants
Things to do
- Gym
- Indoor pool
- Ski storage
- Steam room
Family friendly
- Indoor pool
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Guidebooks
- Laundry facilities
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Turndown service
Outdoors
- Firepit
- Outdoor furniture
- Terrace
Spa
- 2 treatment rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Children's slippers
- Slippers
Food and drink
- Coffee/tea maker
- Electric kettle
- Espresso maker
- Free bottled water
- Free minibar (limited items)
- Late-night room service
- Meal delivery service
- Restaurant dining guides
More
- Free local calls
- Iron/ironing board
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 650.0 per day.
Cots (infant beds) are available for NZD 650 per day
Payment types at the property
Important information
Optional extras
- Crib (infant bed) fee: NZD 650 per day
- Rollaway bed fee: NZD 650.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
ROKI Collection Queenstown Hotel
ROKI Collection Queenstown Queenstown
ROKI Collection Queenstown Hotel Queenstown
Frequently asked questions
Does ROKI Collection Queenstown have a pool?
Yes, this property has an indoor pool.
Is ROKI Collection Queenstown pet-friendly?
No, pets are not allowed at this property.
How much is parking at ROKI Collection Queenstown?
Valet parking is free at this property.
What time is check-in at ROKI Collection Queenstown?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at ROKI Collection Queenstown?
Checkout is at 11:00 AM.
Where is ROKI Collection Queenstown located?
Located in Queenstown City Centre, this luxury hotel is within a 5-minute walk of Lake Wakatipu, SKYCITY Wharf Casino and Steamer Wharf. TSS Earnslaw Steamship and Creative Queenstown Arts & Crafts Market are also within 5 minutes.
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Reviews
ROKI Collection Queenstown Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Staff & service
10
Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0