Search Hotels Near RAK Mall, Ras Al Khaimah

"i was unable to make the stay because of situation in Dubai.. and unable to locate number or contact hotel.. all numbers listed were incorrect"

"The resort seems to be distinctly divided into 2. The old part (ex-Hilton prior renovation) and the newly built part which mostly spreads down along the beautiful beach. Having finally arrived following a long flight and 1.5 hour taxi transfer we were most disappointed to find our names not being known to security at the entrance gate. This was then followed by drop-off at what seemed like a backdoor reception room. I was adamant we had been brought to the wrong hotel! No refreshing towel, no welcome drink.. Only afterwards we learnt that the lobby was still undergoing refurbishment. Fair enough but we weren’t informed. We were initially assigned a dark, tired room with aging decor, furniture and a far cry from our expectations having thoroughly enjoyed our stay at RIXOS Saadyat Island, Abu Dhabi the previous year. The following morning having requested a room change we were pleased to have been offered a chance to upgrade to one of the new suits, with direct beach access. Night and day! The new suites are beautiful, clean, modern and we are so relieved to have opted to change. Despite having to pay a bit extra, this completely transformed our stay. Most staff were very polite and extremely helpful. Thanks to the following staff who went the extra mile to make our stay enjoyable. Ambar at reception Stephen at Alena Anwar at Highloghts Highlights pool area Monir and Sujan at Highlights Bar Hamza and Jason at Sol pool Tun and Manika from Toro Loco Hirusha from buffet bar. "

"The room was neglected; bugs were everywhere. The staff was very quick to help. Needs some updating. "

"The hotel was good "

"Excellent stay, good stay and location, thank you."

"The hotel and staff are lovely, but my stay was ruined by the noise and vibration coming from the nightclub in the hotel which reverberated around the building until 4am, keeping me awake for most of the night, despite changing rooms. I complained about the noise but the night staff could do nothing to stop it ir get it turned down. This happened every night."

"Bathroom is dirty"