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Reviews of Hotel Grand Arjun

3 out of 5
Hotel Grand Arjun
G.E. Road, beside Milennium Plaza, Opp. Saheed Smarak Bhawan, Raipur

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Experienced once, never again
The Hotel is quite dated which includes the room and decor. Bearing in mind the price we were not expecting anything spectacular, but the basics inc hot water and an actual fold out bed rather than a badly stained matress on the floor. Ruby on reception was as helpful and understanding as she could possibly be. Breakfast was cold.
Stayed 2 nights in Feb 2019
Response from SHYAM on 23 Feb 2019
DEAR SIR WE ARE THANKFUL TO GIVE US FEEDBACK ,WE POSITIVELY THINK ON ABOVE AND SERVE YOU OUR BEST .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we booked around 2-3 times during our business tour .the hotel is best in budget category with complimentary breakfast ,& pickup facility . The hotel location is good in terms of accessibility...More
Stayed 1 night in Dec 2018
Response from MANAGER on 25 Dec 2018
DEAR SIR THANKS FOR GIVING TIME TO REVIEW US TO SERVE OUR GUEST BEST

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not as advertised
No car was at the airport for pickup. I had to pay for the return pick up and then the driver asked for more money. I also paid fully for the first pick up when it was included in the rate. Some staff were very friendly others and one senior reception staff member was very unhelpful and quite rude. I only received the room I booked after refusing the first I was taken to.
Stayed 5 nights in Sep 2018

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Simple & Clean
Good budget hotel. Simple and clean. No desk to get work done but I made do with putting my suitcase on the coffee table and using that as a desk. Restaurant service was poor at best. Had to ask for clean placemats on several visits with guests.
Stayed 5 nights in Jun 2017