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"Love this place. Real heated pool that is amazing and I love the front desk staff. Will be back again and try to stay here again. "

"Love the convenience from Escondido traveling away from home to relax "

"Activities at the pool were not that great. Need more imagination with pool games and prizes. Otter pops are not very healthy and kids would rather have something memorable they can take home. Front desk staff were hanging out I. The back office while checking in was over 30 minutes with one person behind the desk. Pools and grounds are well maintained and beautiful. Beds were fine but furniture not comfortable at all … needs an upgrade. The Grill restaurant served my child a kids meal that was inedible… burnt to a crisp…she ate peanut butter and jelly at the villa out of desperation… I took pictures of it called and complained but no resolution. Asked for a late exit on Friday was told to call in the morning as the request is based on occupancy… called in the morning and was denied and told it was up to the cleaning department, called them and they said that was news to them. The gentleman called us back stating they changed their mind and we could have late ck out at 11:00. Stories don’t jive . That part was frustrating."

"Nice location...easy access to airport"

"The run was very unkept the floors made my feet black. In the closet there were piles of dead roaches, in the sink before we even put our stuff down in the bathroom there was hair shavings everywhere. There was rust on the showerhead and drains. The room had a very foul smell. It smelled like someone’s dirty clothes was all over the room at some point. Period other than that, the staff was very friendly very accommodating, but it was extremely uncomfortable. I’m really glad that I brought my own comforter to sleep on and had sandals."