Hotel dekat Real Casa de la Aduana

"The room and hotel were very clean. Staff were more than accommodating. Highly recommend the hotel."

"Great location and amazing staff. Walking distance to many important places in Madrid."

"Everyone and just about everything was great, except for the bed was too hard. I would stay there again and would recommend it to my friends and family."

"Besides the property, the staff, the people who support and serve their guests is the difference. We greatly appreciated their eagerness to assist, help, make our stay comfortable and pleasant. We would like to acknowledge specifically Lilas and Pedro at the dront, Emely, Maria and Alejandra in the dining room. The laudry service was impeccable. What a group and what a team! We will definitely return to this hotel. Thank you!"

"Close to everything, friendly staff and nice rooftop bar"

"Clean, modern, sophisticated studio with location in convenient walking distance to shops and restaurants."

"Amei tudo, café, cama, chuveiro, atendimento e localização. Nota 10"

"Overall good place to stay. The room was clean and beds are comfortable. They left us water chips and some small snacks. The bathroom is very small and tight, hard to change in there. There is an old elevator that only fits one person at a time. It does take time to go up and down and when the elevator is occupied, it gets tiring to go up 4 flights of stairs. However, it’s nice that the option is there. The location is very practical, metro station is nearby and walkable distance from the...

"Todo estuvo perfecto. El personal muy amable. La habitación limpia. El desayuno excelente. La ubicación de lo mejor."

"New redesign hotel. Perfect guest services."

"This is THE best hotel. The property is beautiful, so many inviting places to sit down and enjoy the atmosphere. It is a museum and everywhere you look, there is some history. Staff are well trained, service is fast and flawless. The rooms are perfect, just a bit small but that’s europe for you. Most importantly they are noise proof, have real blackout curtains, all the necessary amenities. I can go on and on, so many details that they get right. Definitely recommend visiting."

"I would have given a higher rating, however the property given to us was different then the property photos that were provided to us. Even thought we were given the option to change to another room, oN the next day, it was not worth the inconvenience given the short trip."

"Un séjour exceptionnel à Madrid ! L’hôtel est magnifique, idéalement situé et offre un service irréprochable. Le personnel est attentionné, professionnel et toujours souriant. J’ai particulièrement apprécié le geste de bienvenue qui a rendu mon séjour encore plus spécial. La chambre était élégante, confortable et parfaitement entretenue. Tout était réuni pour passer un excellent séjour. Je recommande cet hôtel sans hésitation et j’y reviendrai avec grand plaisir lors de mon prochain séjour à...

"."

"Fabulous breakfast Nice rooftop"

"Avoid this hotel"

"We stopped in Madrid for a day and decided to stay the night here. We were traveling to and from Barcelona and wow… we wish it was the opposite! Madrid was a dream and our hotel was in the most central place. Easy to walk everywhere and just so so soooo much kindness, unlike BCN. We can’t wait to come back and enjoy my sleep here!"