Resorts in Red Deer County

"Not what we expected at all. Check in was fine, when we got to our room very disappointed with the sofa it actually looked like they got it from the back alley, the room smelled bad, we had to spray at least twice a day. Most of the staff were nice except for two. The person at the front desk May 2, 7:30 p.m. was extremely rude to myself, my husband and a young man checking in. He could not find the young man's confirmation number and just shrugged his shoulders and said he couldn't help him. I was there and just wanted to get coffee and a ice bag, he gave me three and I just asked for two more and he said, "I cannot give you anymore there is a limit (that is the first time I've ever heard that) than I asked for his name and he said, "You don't need my name." My husband went down after a while and asked for some coffee and he gave him a couple and he asked for two more and he said, "I can't give you any more these are for emergencies only." WHAT ?? My husband also asked for his name and he got the same response I did. There was no conflict resolution what so ever. I have worked in this industry and this is definitely not how staff treat guests. We will not return to this hotel and will let others know of our experience."

"Stayed May 1-4,2026 Room was clean, quiet and great location to walk and enjoy everything on Lakeshore Drive. If you’re looking for a view of the lake it can be blocked by the building straight across. Breakfast was very busy from 7am-9am often waiting for food to be restocked as well as plates and mugs. Better to go after 9am when there’s no rush. Overall will book again! "

"great breakfast and the hotel was full but pauline in the kitchen always had more food coming out just as needed. no one ever had to wait for anything. she was great "

"Lady at the front desk was lovely"

"This was a great little hotel. Friendly staff, clean rooms, nice breakfast. Highly recommend if you are in the Balckfalds/Lacombe area"

"Decent for the price"

"Room was clean, beds were nice, rest of the facility is run down. Parking lot is in rough shape. Continental breakfast was decent. Staff were friendly and helpful. "

"Staff was friendly, location was perfect. Breakfast was included, coffee was fresh. Our room wasnt really clean though and had too much funiture in it. Looks like they are renovating the hotel and our room was a storage room for extra funiture"

"Clean and comfortable rooms. Staff were very helpful when needed"