Redwood City hotel guide. Hyattvacations Supechain hotel in Redwood City, California

"I have been waiting for this pool to open for nearly a year. Keep bringing a bath suit bc they say it’s either open or will be open by the 3/6. Didn’t happen. No snacks and restaurants close early in the area. Also restaurants are extremely expensive. "

"Everything was good. "

"I’m hoping someone reads this review because I wish I had read reviews before booking. First, this hotel is not affiliated with Embassy Suites. That’s what I assumed when I booked, but it’s actually a completely separate hotel called The Embassy. It’s located in the Tenderloin District, one of the rougher areas of San Francisco. The location was not clearly advertised when booking, and if you’re a solo female traveler, I would strongly recommend avoiding this area. They even lock the front entrance door, so at times you have to ring a bell to be let in. That alone should tell you how rough the neighborhood can be. To be fair, the towels and linens were clean and the staff was friendly, but the hotel itself is very dated and worn. The building has an old charm, but the moment we walked into our room it smelled like cigarette smoke, even though it’s supposed to be smoke-free. We had to notify management.There is no air conditioning, only an old furnace system that may or may not work. Luckily San Francisco weather is cool, so opening the window helped, but the street noise is loud, which may bother some guests. Also, the photos on Expedia are heavily filtered and misleading compared to the actual condition of the hotel.Amenities are minimal, only a small fridge, no real extras, and the TV isn’t Bluetooth enabled. If you just need a cheap place to sleep, it may be fine. But if you prefer cleaner, more modern accommodations or are traveling alone, I’d recommend staying elsewhere."

"The hotel is OK. I was inconvenienced by being locked out of my room at 9a. When I went to the front desk, the young lady wasn’t too friendly. She gave me another key, and that one didn’t work. A manager/maintenance man came by to let me in and said my key didn’t work because I was checking out that day. I asked why would I be locked out at 9a if checkout is at 11a. He replied “that’s just what happens. “ No apologies, no friendly smile, just a straight face. The hotel is OK, but the non friendliness of the staff made the stay not so great. "

"Our room was attractive. We were on the street so it was a little noisy at night. We enjoyed the coffee in the morning in the restaurant. The staff was helpful. Parking is expensive!"

"Friendly staff, clean room, very good breakfast "

"Yotel is an idea spot, especially if you are going to shows at Bill Graham Civic center! Suvch a quick walk! We also loved that Bay Wheels was right up front. We used the bikes to get all around the city and had a blast!"

"Unsure of the cleanliness of the sheets. Headboard and rug had stains. Dresser/ nightstands were obviously unwiped as there were water stains from previous patrons. Walls were paper thin and could hear people’s conversations from the next room. Noisy nextdoor patrons persisted all night. Air conditioner did not work. Blow dryer did not work. There was hair in the refrigerator. Asked to change sheets they did not. If given the choice to come back I would not. "

"Stay away. Lobby is nice but the rooms don’t match. The worst part is the service and rudeness of the staff. Impossible to get help or speak to management. I’ve traveled internationally and have never had this much trouble with an establishment. "