Search Hotels with Pool in Reef Bay

"Hotel was on a steep hill and room was dated, but very clean, great food, staff, and views were awesome!"

"Old,tired, worn out every thing."

"It’s ok, but not for the price, …it doesn’t convey a sense of luxury. I have also been to the Ritz Carlton in the same island and for a little more you get real feel of luxury, much better service and attention to details. In summary, I would choose it again if the price was half or less."

"Check in was not welcoming or helpful. Tried to put us in a 3rd floor suite. I paid for a walk out lanai on the beach, on the first floor. Our room was very outdated, not very comfortable. Bathtub jet’s didnt work. Also, bath water was brown/taupe color… Soo disgusting. Some staff at restaurant were not personable, or couldn’t multi task orders. Beach was beautiful and so was the ocean. Food & drinks at restaurants were delicious."

"Slow staff"

"Bugs everywhere termites eating furniture our entire stay Window busted in the Room Shower drain is a hazard sharp metal How this hotel rates 8,6 is a disgrace to this agency and no other complaints I find that shocking "

"All the staff were amazing "

"My stay at this property was ultimately disappointing, especially considering the high price. While the grounds were well kept and clearly cared for, many other aspects of the experience fell short. Service The staff were consistently rather rude, which set a negative tone from the start. Interactions felt dismissive instead of welcoming. Food & Dining The food was mediocre at best, and the menu was extremely limited. Breakfast was only served 2 out of the 5 days that we were on property. This was frustrating and inconvenient. Facilities The pool clearly needed cleaning and updating. It didn’t feel inviting or well maintained a separate children’s area would be a great upgrade. Rooms & Property Condition The property itself shows its age. While the rooms have been somewhat updated, the overall feel is still dated and doesn’t match the price point. Value For what we received, the stay felt very expensive. The quality simply didn’t align with the cost. Positive Note The one standout was the well‑kept grounds, which were pleasant and nicely maintained. "

"The place was quiet and nice, the pool area is beautiful. The property sits right on the beach with great activities. The rooms are clean, spacious, nothing too fancy, but still nice. I would recommend staying again. Staff was helpful, restaurant food was good. Taxis available if needed, parking also available for your rental. Thanks Carla C."