Search Hotels with Pool in Refuge

"The Good: Most of the staff was helpful and friendly. The reception staff was welcoming and a pleasure to deal with. The greeters who welcomed you for breakfast and at Jasmines were also pleasant. I can't say enough good things about Crazy Legs and Pot of Rice in the entertainment staff :). These people went above and beyond to make sure everyone was having a good time. I wish I got the names or the restaurant staff so that I could give them a proper shoutout. The Bad: The food just wasn't that good. I chose to go to the Bahia in Jamaica Runaway Bay because the food was so good at the DR location, I thought I would get a good meal here. I did not. There wasn't a large variety, and the food was either at room temperature or cold. Also, most of the people cooking the food acted like you were bothering them. They barely acknowledged your existence when you asked them a question and were not as warm and friendly as the other restaurant staff. The Ugly: My room was dated.... particularly the bathroom. At first, I thought it wasn't cleaned properly. Then I realized that there was this mold looking substance on both faucets that couldn't be cleaned. I wiped it down with my Lysol wipes and prayed for the best. At the very least, they should remodel the bathrooms. I did not feel good about taking care of my basic hygiene in there and did my best to spend as little time in there as possible. Bahia should do better!"

"The staff were immaculate especially Cora that was at the front desk. Great ambassador and asset to your team. There wasn’t anything I disliked. Customer service A+"

"The staff was excellent, made us feel welcomed and always checking in on us to see if we're ok. Shout out to the front desk for upgrading my room so that I didn't have to share bed with my mom. Shout out to the kitchen/dining staff also for making my mom's birthday special ❤️ "

"Resort needs updating. Everything was very clean and the staff was very friendly and helpful. However, our curtains were not on track properly and very difficult to open/close. Food in the Samurai Restaurant and the Italian Restaurant was mediocre. We did find a good variety of offerings in the Buffet and chose to eat out on the patio for breakfast and dinner which was quiet and relaxing. The service in the buffet was good. Excellent desserts and omelettes too."

"This property is outstanding. No big crowds, lots of personal attention. Beach was very clean and not covered in seaweed. The property has a historic feel to it, very classic. Do not go here if you are looking for an ultra modern architecture experience. Nor should you go here if your looking for a party vibe. Very relaxing quiet redort with outstanding service. There is a butler waiting for you nearly everytime you leave your room! Restaurants are great too."

"Cardiff was excellent to me. the food was great the customer service was out if this world excellent. No where in Jamaica have i gotten such great customer service. i enjoyed my stay and planning to do it again in december when i visit."

"Excellent"

"Jewel Paradise Cove exceeded my expectations. Beautiful ocean views, peaceful atmosphere, amazing staff, and delicious food. The perfect place to unwind in Ocho Rios. Highly recommend!"

"All was good "