Search Hotels Near Regal New Town, Williamsburg

"They seemed to run out of plates for the breakfast but other than that it was a good experience."

"The property gave us an uncleaned room when we arrived late at night with our three children (all under 7). After complaining, we were moved to another room that was outdated and dusty. When we were ready for bed, my husband tried to set up the sofa bed, but there were no extra pillows or a comforter. We called room service twice and were told each time that someone would bring them, but no one ever came. We didn’t receive those items until the next morning—when we were already checking out. Overall, it was a very disappointing experience, and we will not be returning. "

"Clean rooms. The staff had trouble keeping up with the amount of clean pool towels needed, area was often messy. "

"The hotel was clean, the pool was warm and nice, the breakfast was ok; not happy that no hard boiled eggs. The room refrigerator had spills and leftover food from the previous occupants. The shampoo in the shower was empty. The room temperature was set on 66 degrees and was really not that cool."

"The room was a little dirty, the floor was a little yucky (as if there was a pet previously in the room), the ceiling fans were dirty, so we didn't turn them on. A blanket was stained however the front desk immediately brought a new one. The fireplace wasn't working but the maintenance guy fixed it quickly and was very nice. The water in the toilet was low resulting in a lot of noise when using. We were very pleased with the amenities in the room, having a full kitchen with a washer and dryer was great. Also, 2 TV's and a spacious bathroom was nice. The overall property was great."

"Beautiful place to stay. Quiet; friendly staff; Quick response for issues (another guest was parked in our location and security came and handled it within minutes); convenient to all the locations we came to visit. Definitely a place we will visit again!"

" Updated, spacious rooms."

"Recently updated but room and grounds could have been cleaner"

"Staff was super friendly. The pillows not as comfortable. Breakfast was nice. "