Ryokan in Regional District of East Kootenay

"Nice renovated rooms. I booked non-smoking room per instructions you have to call if you have pet. I called so my room was change to pet-friendly room but it was changed to smoking room we can smell the smoke in the bedroom."

"For the price we paid, I believe this place exceeded our expectations. The staff were friendly and accommodating, which made the stay even more pleasant. Breakfast was good, we tried the sandwich and it was really tasty. Check-in and check-out were both hassle-free, which we appreciated. The only thing to note is that parking can get full in the evening, so it’s something to plan ahead for. Overall, a great experience!"

"Great room for 4 adults and two kids"

"Rooms where clean, went for breakfast and when it came out food was cold, at dinner time we were in the bear bar/ restaurant there was only 5 tables with customers we waited 20 mins and left as no servers came to our table, there were 3 of them at the bar just talking. The worst part of the stay way the pool, garbage everywhere in the pool, bottles, food packaging, kids toys. There use to be life guards on duty to keep order as there are many people in the pool but now people eat food in the pool. Garbage bins by the pool were full and not never changed. Sad to see this beloved location turned into a dump now."

"Pool was enjoyable and hit tub also. No Air conditionjng needed weather was good. Bathroom exhaust need work very slow."

"Dogs allowed in all rooms, you need to let staff know when you book, that you are allergic for dogs. A bit strange. I ended up in room, were dogs are allowed. Not happy "

"Parking was accesible,theres complete fir eating,however we dont used it I brought my own things to used.Frying pan not good condition many scratches,we dont used it too.I like their little stove it was functioning good,sink also good.Housekeeping good,place is quite which I like.Total stay happy.Thank you."

"Excellent "

"Rooms are clean. Beds are comfy. Air conditioning is good. The pool is cold. The hot tub seems too hot. Sauna is good size. Breakfast is good. The Pub is a bit of a let down but maybe it is just the selection we ordered. Excellent staff service! Overall a good experience."