"The hotel’s acoustics are horrible. You can hear from your room every door that opens and closes, the cleaning team, the people in the room next to you.
It is not slightly noise. You can hear everything from your room as it is in your room.
The rooms are clean the staff is nice
Lobby can get some upgrade.
But the noise from inside the hotel in your room is the reason the hotel gets low review.
The worst experience on that hand.
Bad for the team that probably needs to work harder to deal with patrons complains - they are very nice and accommodating but the hotel should invest in a way to eliminate the inside noise that is not screened to your room."