Holiday Homes in Reno County

"Friendly staff ! The plants and water fountain was cool "

"We were in town for a funeral and had an early morning. The young men in the next room were very drunk and loud, yelling, TV blaring etc. Starting at 10:00 when the noise started, I contacted the front desk to report it multiple times. The front desk clerk at first called them to ask them to be quieter, eventually going personally to ask them to be quiet. Finally, at 1:00 I called again to insist something substantive be done. The employee suggested we pack up and move rooms in the middle of the night. I said they should be the removed as they were the problem. They eventually were moved after their coach was called to assist in removing them. It took multiple complaints and over 3 hours to get to that point. The next morning, the manager on duty told me he was told things were "satisfactorily handled"...I asked if there was any consideration about paying $200 for a room and having that horrible experience and was told by the manager that because we booked through Expedia, he wouldn't be able to discount the room any. If we'd booked through the hotel, he would've given us a whopping $20, what a joke. The manager clearly was proud of his "solution". It was a very weak resolution to an extremely unpleasant experience. "

"All of our needs were met. We had no pets."

"Great overall!"

"It has a molded smell and the noise from the metal bed frames people snoring. And breakfast very bad"

"Good for your money."

"It was good "

"Room was clean with very minimal smell (I'm bad about smells). Breakfast could have been a bit better - food was lukewarm (eggs, sausage) Maybe have waffles instead of the pancakes? The pancake machine was not cooperating. Staff was AMAZING! We were not arriving until wayyyyy after the 3:00 check-in as we were driving from Texas. I called and the girl was super sweet. I called an hour out and she was just as sweet. When we arrived, her shift was just about over and she was letting the guy know as we walked in. He was very nice as well. "

"Great location for us-near Tanganyika, local shops and food options and adjacent to airport. Hotel itself was fine- we didn’t spend a lot of time there- it was a place to sleep and clean up. Needs a facelift, felt aged. Beds were comfy, pillows were great so it definitely met our needs"