Hotel dekat Reserva Natural Playa Grande - El Paraiso

"para empezar cuando llegue el jaccuzi estaba sucio, me percaté que hacía falta la hamaca llame 2 veces para la hamaca y nunca la trajeron, el jacuzzi nunca prendió, terminé regresando a casa porque fue desagradable todo ."

"We really enjoyed our stay at casa tonita! Was super clean perfect about of room for my family. I’ve already started recommending it to others for when they visit PR!"

"El servicio de limpieza,"

"Everything was good nice place, nice staff, welcoming environment great air conditioning systems. i just wish they were more attentive to changing out our sheets and towels and providing us with those necessities and well and tidying up the room dialy."

"Nice resort. A bit of drive to Old San Juan."

"The hotel is in a good area with restaurants and stores. The casino is very nice to have so close to the hotel. They have breakfast every morning very fresh. The complaint was my checkout was at 4:30 a.m when I went to check out no one in the lobby. I couldn’t leave until they gave me a ticket to get the car out. No way to find the person in charge almost missed my flight had to go look for a security to find the person to check out. When she finally showed up it looked like she just woke from...

"Los empleados muy atentos y el desayuno muy rico."

"Todo excelente"

"Todo bello!!"

"Lovely staff and very nice facilities. Location is great!"

"Es un hotel excelente e incluye el bar, un complemento que no todos lo hacen."

"Very warm and welcoming staff-allowed us to stow our bags prior to check in. Room was clean and bright-lovely view of the street through huge windows. Hotel is undergoing renovations but it did not interrupt services. Thoughtful room amenities-coffee machine is perfect. Location is great-walkable to all parts of Old San Juan and located amongst shops and restaurants. Will stay again!"

"No tenía donde poner el jabón en la bañera ni donde colgar la toalla además durante la mañana se escucha demasiado el ruido del personal de limpieza"

"The cleaning lady was very helpful in storing our belongings and assisting us with check-out. I didn’t see the check-in email, so I couldn’t access the property when I arrived earlier than 4 PM. I tried calling, but the voicemail didn’t provide any useful instructions."

"If you’re looking for the review to decide on booking this is it! Hotel is still undergoing construction…this is two years in with no real progress. Water pressure is abysmal. If you have hair, you’re not getting the shampoo out. Stairs are a deathtrap(very steep). Walkway is extremely narrow. Beds are hard. TVs still had other people’s accounts signed in. Room was not 100% clean, trash found under beds, dried ketchup on floor(I hope!) and old bag of ice in freezer. No soap in room when we...

"The location is amazing, lots of restaurants and bars steps from the place. The main plazas and castles are 15/20 minutes away. We got the apartment on the basement and it was perfect for us (me, husband and 6 month old baby). With the feeling that we were living “back in time” the room has a big bed, a crib and nice living room area (with a mini fridge) that we hangout when it got too hot out. The Terraza is 10/10 we wish we had stayed longer in town to spend more time there."

"Amazing stay. The hotel beautiful and very romantic. Right in the heart of Old San Juen, just stepping the door puts you in walking distance of restaurants, bars, shops and site seeing spots. I highly recommend the hotel to everyone."

"The staff working at the property were AMAZING! And the location was very central to everything in old San Juan. So many shops, restaurants and bars within a 5-10 min walk. The cons were that there was a leak in the roof, the comforter had what looked a like stain, The AC in the room didn’t get very cold, the humidity in the room was really bad and left a “wet” like smell in the room. For the price, and how sweet and tentative the staff was, I’d recommend staying here. There were two parking...