Reserve Naturelle de la Vallee d'Eyne hotel guide. Independent hotel in Reserve Naturelle de la Vallee d'Eyne, Occitanie

"Breakfast was excellent, with many options. The room was big, but had an odd layout. There was a sofa in the entry room and a wardrobe. Buy in the bedroom, not a single chair...only 2 small night stands. The bed and pillows were comfortable. Another oddity is spa use. It's available by reservation for 30 minutes and you need to pick up the key at the front desk. I went down at my time and she told me the guy had not returned the key. So, we went up together and she gave me the key and told me to return in a few minutes when the guy left. So by the time I entered it was 15 minutes into my 30. So, I literally soaked for 12, which gave me time to dry off and return the key to the desk for the next reservation. It's a stupid protocol."

"The hotel is located in a quiet, picturesque location. The reception staff is very friendly. However, the hotel itself is far from new. The carpet, furniture, and everything in the hotel are quite worn. My biggest complaint was the room cleaning policy, which requires you to vacuum and mop the floors, dust everywhere, and clean the kitchen and bathroom upon check-out, otherwise you risk losing part of your deposit. I would prefer the cleaning fee to be included in the room price by default."

"Small room with old carpet"

"We were surprised that the sheets and pillows were provided separately and we had to put them on ourselves. The pillows were low quality and flat. The location is convenient though not walkable to a lift. The pool closes at 19:00 so don’t expect to go after dinner. "

"Very nice place!"

"Rooms are clean, spacious enough and the cleaners do a fab job. Not too far from ski-area lifts too. However, it’s all a little tired and our ‘triple room’ was a double with a squeezed in extra bed that didn’t align to the wall and lights. There was one wardrobe and a lack of hooks to hang up anything in the room other than in the small bathroom. Definitely need more hooks on walls. When we stayed there, end of January, was lots of teens/younger crew, which almost made it feel a bit youth hostel like. Breakfast was ok but a few times they had run out of items and drinks machines weren’t working. WiFi patchy too. A basic and ok-ish 2* hotel I’d say! "

"The staff are excellent, professional kind welcoming. The "

"Cute cycling-themed hotel. Great-sized room, excellent condition, quiet and comfortable. We did have some issues with Wi-Fi connectivity. And noting parts of the hotel are being renovated so we couldn't use the shared spaces. A mini fridge in the room would be an excellent addition."

"While the property is nice and the location is as good as advertised, the stay was very subpar, highlighted by two glaring problems: 1) Absolutely no staff on Sunday for our arrival. No front desk staff to check in, no guest services for questions - nobody. 2) No air conditioning made the spacious room uninhabitable, and sleep was incredibly hard to come by during the terrible heatwave that the region was experiencing when we were there."