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The City Hotel & Suites

3.0 star property
Guests can lounge by the refreshing pool or step out to explore the historic charm of Rethymnon's winding streets and ancient treasures

Choose dates to view prices

The City Hotel & Suites is moments from Rethymnon Venetian Port and Rimondi Fountain. Relax on sun loungers by the pool, enjoy drinks from the poolside bar, and benefit from amenities like in-room WiFi, dry cleaning services, and a convenient snack bar/deli.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
The current price is Rp1.868.669
Rp2.230.208 total
includes taxes & fees
21 May - 22 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours), private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1106832

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 02 May to 15 October
Pool access available from 10:30 AM to 6:30 PM

Frequently asked questions

Does The City Hotel & Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:30 AM to 6:30 PM.

How much does it cost to stay at The City Hotel & Suites?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The City Hotel & Suites on 21 May 2026 start from Rp1.868.669, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The City Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The City Hotel & Suites?

Self-parking is free at this property.

What time is check-in at The City Hotel & Suites?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at The City Hotel & Suites?

Checkout is at 11:00 AM.

Does The City Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The City Hotel & Suites located?

Located in New Town, this hotel is within a 15-minute walk of Rethymnon Town Hall, Rethymnon Venetian Port and Town Beach. Rimondi Fountain and Fortezza Castle are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

8.0

Location

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 36 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 2 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

Reviews

Verified

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!!! It was in such a great location, amazing breakfast, walkable to everything and rooms were cozy and clean! Staff is so so friendly and helpful, really can’t say enough great things, would stay again.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and kind hotel was a very pleasant room was excellent shower was great location for beach and the old town are ideal would definitely stay here again. Thanks to all the staff for making are stay so very welcoming.
Stayed 10 nights in Jun 2024
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HIGHLY RECOMMENDED! Wonderful service; fabulous breakfast and lovely staff: the best.
Stayed 3 nights in May 2024
Verified

8/10 Good

Cem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room, but very clean. Staff was so nice and helpful. Would recommend again!
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, room comfort

Roaming in Crete

Lovely quiet modern hotel. Staff excellent and friendly Pool superb, but surrounding buildings compromise full sun. Walking distance to waterfront beaches and restaurants and Old Town.
Stayed 2 nights in May 2024
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Walkable to town

Breakfast was nice. Easy parking. Be aware! We were stung in the neck, arm and thigh by a bed bug. Should wear pajamas with long sleeves and long pants
Stayed 2 nights in May 2025
Verified

8/10 Good

Pierfrancesco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice structure, clean and comfortable rooms. Irini is really nice and has been very kind in helping us to find good beaches and restaurants. Thanks! Pier
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Mahdiyyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel ever. The hotel staff were extremely kind and helpful. They were so patient and understanding. The location is perfect. Just a 15-20 min walk to the old town. Literally at 12 min walk to the beach and all the bars, restaurants and clubs. The best staff and the best location. It was clean and the pool was lovely. Thank you, we love and miss you.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect place for couples young and not so young,it's spotlessly clean, a warm welcome every time you enter by a lovely lady who has time to have a conversation.The breakfast is worth setting you up for the day really fantastic.Irenei who is responsible for organising the breakfast, also reception, organising taxis, is a wonderful young lady very competent snd super friendly personality. We had a fabulous holiday and woulc have no hesitation in recommending this gem of an hotel.
Stayed 9 nights in Aug 2024
Verified

10/10 Excellent

Adegone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property owner and staff were super friendly,accommodating.Willing to provide a list of places to see and do.You are minutes to the main Center and the old city.There is a supermarket for your convenience should it be needed.The hotel is fairly new, clean and parking is available.Our first visit to Crete and Rethymno is a fantastic town.Lots to see,eat,and drink.I would re visit and check into this establishment again.Thank you to the staff of The City Hotel and Suites.Travellers from Canada.
Stayed 12 nights in May 2024
Verified

10/10 Excellent

Ingunn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with fantastic hospitality

Amazing hotel in the city centre of Rethymno! New and fresh design, excellent rooms, nice seating areas at the pool and lobby, impeccable cleaning - and first and foremost: Such a nice hospitality! We truly felt like they were happy to see us every day, always big smiles and excellent service to any requests we had. Special shoutout to the wonderful Eleni who we really felt became a friend through our stay! We will definitely be back:)
Stayed 14 nights in Aug 2023
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in nice town

Close to town, nice hotel. Reception lady very welcoming and helpful.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

From the very start till the time we checked out, the staff were very welcoming and attentive to our needs. The hotel was of high quality and the rooms were modern and spacious. The pool was an added bonus. The hotels location is within 5 mins walk to the restaurants and bars and only a 10 min walk to the beach. Overall we had the perfect stay and will 100% be re-visiting in the future.
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The City Hotel and Suites was amazing. Great location and a very clean hotel. The staff were absolutely incredible and truly made our stay memorable. Alexander, at reception, was very knowledgeable and helpful. He gave us great recommendations for our stay in Crete, which made planning our trip incredibly easy. All the staff were very kind and accommodating, from before our arrival, throughout our stay. I would highly recommend
Stayed 5 nights in Jul 2022
Verified

10/10 Excellent

Stavros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception , two day turnaround for towels not the best especially in summer . Parking a big problem , the hotel does not have on site and street parking could be streets away .
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel approx 10-15 mins walk from the beautiful Rethymno old town. There was parking immediately outside the hotel which we managed to get a space in most times but is also alternative parking available nearby if not. The room and communal spaces were all very modern and very clean. The pool looked very nice but we didn't get time to go for a swim during our stay unfortunately.
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint opphold, god beliggenhet.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Wenche Hoel

Disliked: Cleanliness, staff & service, property conditions & facilities
to av resepsjonistene var serviceminded. Det var fint. Trange rom, lite oppbevaringsplass, dårlig oppfølging av hva som vi trodde skulle være utstyr på rommet. Man fikk enten et rom der det var skygge hele dagen eller sol hele dagen. Bassenget lå i skyggen. Ved bassenget var det ingen stoler/bord, men noen skitne Saccosekklignende saker som bar preg av å være gamle og hjemmelaget. På den positivesiden var det gode håndklær, det var bra frokost og godt trykk på vannet.
Stayed 14 nights in May 2025
Verified

10/10 Excellent

Frank en Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel op loopafstand van Old Town. Zeer vriendelijk personeel. Nette kamer met klein koelkastje, senseo apparaat en waterkoker.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

PAOLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception sorridente

Bell hotel Super sorridenti e gentili la ragazza e signora all ingresso. Parcheggio su strada 4 posti, pochi in alta stagione. Piscina davvero piccola e sempre in ombra. 10 minuti a piedi dal mare e dal centro
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterkunft mitten in Chania. Direkt neben dem Busbahnhof. Hochwertige Einrichtung. Leise. Sehr nettes Personal.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super ! A recommander...

Hôtel au calme à 10 mn a pied du centre, avec sa vie animée. Petite structure de 16 chambres sur 4 etages. Moderne et propre. Personnel aux petits soins. Très bonne ambiance. Bon petit-déjeuner buffet pour 10 euros Quelques places de stationnement devant l'hotel. Un super séjour !
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Henning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tur til Rethymno

Bra lokasjon, lite rom med balkong inn mot basseng i bakgård. Det finnes suite med bedre utsikt mot byen som er noe å vurdere. Vennlig og renslig hotellansatte, anbefaler hotellet om man vil bo sentralt. Frokost var noe for smått for 10euro per person, samboer og jeg kjøpte like billig frokost ute på restaurant alle dager
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Rudi Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meget bra på alle punkter.

Koselig, moderne hotell, bare minutters gange fra gamlebyen. Kjempegod service, hit kommer jeg gjerne tilbake.
Stayed 2 nights in May 2023
Verified

8/10 Good

Jörg Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Familiengeführtes kleines Hotel, neu, sauber und modern. Die Klimaanlage arbeitet abs. ruhig, der Balkon ist für 2 Personen völlig ausreichend (leider ohne Sonnenschutz). Die Umgebung ist ruhig, die Lage aber dennoch sehr gut und das Zentrum der Altstadt innerhalb 15 Min. fussläufig zu erreichen. Das Frühstück ist ebenfalls reichlich mit der Möglichkeit im Freien zu frühstücken.
Stayed 13 nights in Sep 2022