6/10 Cukup Baik
Daniel
Bepergian bersama teman
18 Mei 2024
Disukai: Fasilitas
Positives
1. Most of the staff were very friendly and accommodating, especially the girls working the main bar in the evening and those at the customer service desk.
2. The à la carte restaurant food was amazing.
3. The cocktails at the evening bar were fabulous.
4. The desserts were incredible every single day and beautifully designed.
5. The hotel is very modern, and ordering to your sunbed via the app is great.
6. The beds and pillows were extremely comfortable.
7. The spa is gorgeous, and the gym is well-equipped.
8. There's a good shop on-site for anything you might need.
Negatives
1. The buffet, especially dinner, was never warm enough.
2. There were ants throughout the resort. We had to move rooms because of this issue and were downgraded from a suite to a junior suite without a refund. Upon checkout, they gave us a late checkout worth 40 euros, which didn't cover the cost difference but was better than nothing. I understand this is nature and they are trying to address it, but it was very annoying when outside.
3. The room design was odd. The shower is right by the door entrance with no ventilation, and the toilet is separate with a sewage drain that had a bad smell. The cleaners kept putting the bin over the drain to block the smell.
4. There wasn't enough storage in the rooms for two people, with only one drawer available.
5. The staff at the front desk were not very friendly and a bit dismissive.
6. The rooms were not super clean. Although modern, we noticed that
Daniel
Menginap 7 malam pada bulan Mei 2024