Hotel dekat Richmond Civic Theatre

"Checked in after mid night. I booked a double queen room. Front staff initially not present, but showed up. He said another staff member overbooked those rooms, so he could only offer a king bed room. I had no options late at night, and cancellation policy so we took it. Not a huge deal in that case due to it being late and only 2 of us, but essentially Expedia reservation type was not honored by the staff. No credit card or DL needed at check in so it was fast. Didn't see an elevator, so used...

"Great size rooms and very clean"

"Like 24 hour coffee Like all the grab bars in tub Like tub non-slip flooring Like laundry bags Very friendly night desk woman Dislike condescending check in associate Dislike lack of water pressure in the shower Dislike only receiving barely warm water"

"Clean. Staff was helpful."

"Clean, better than average continental breakfast. Loved having a ground floor room with my dogs. Staff was helpful and friendly. Would recommend."

"Clean property, but a little worn down. The Staff has always been friendly and helpful."

"Asked for a king and got two queens. AC in room turned to 63 prior to checkin--why? Tremendous waste of energy and it took an hour to warm it up. No top sheet on the bed. In the scene of things, it could've been worse! The duvet was not warm so I used the one on the other bed as well. The place seemed clean., and it was only for one night."

"Our stay was a basic overnite stay, When we got to the room, it smelled like cigarette smoke. Bathroom wasn't clean, used towel hanging on the hook of bathroom door. Floors had not been vacuumed at all. Basically the only thing done was beds were made. As we went out to dinner, I stopped at the front desk and told them, all he said was he'd make note of it. Towel was still there when we got back from dinner. My mother and I did not feel comfortable in taking showers, because it just didn't look...

"Not up to date but very clean and was excellent for us just passing through!"

"The room was small and basic, but comfortable bed and lovely grounds. Reasonable rate for our dog."

"Parking was just right in front of the room. It was convenient."

"Convenient location, easy parking"

"The room was clean. Water was hot. Beds not too bad."

"Nice, quiet and clean!"