Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan deposit uang tunai diperlukan pada saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Nama pada kartu kredit yang digunakan saat check-in untuk membayar biaya tak terduga harus sama dengan nama tamu utama pada reservasi kamar
Properti ini menerima kartu kredit
Perlu diketahui
Properti ini memiliki kamar yang terhubung atau bersebelahan, yang bergantung pada ketersediaan dan bisa diminta dengan menghubungi properti secara langsung menggunakan nomor telepon pada konfirmasi pemesanan
Berlaku pembatasan ketinggian kendaraan
Pertanyaan umum
Apakah Akaza Hotel Richmond ramah hewan peliharaan?
Ya, anjing diizinkan di properti ini.Dikenakan deposit wajib per masa menginap.Kecuali hewan pemandu.
Pukul berapa check-in di Akaza Hotel Richmond?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam. Check-in lebih awal tersedia dengan biaya USD 50 (tergantung ketersediaan).
Pukul berapa check-out di Akaza Hotel Richmond?
Check-out pada pukul 11.00.Check-out lebih akhir tersedia dengan biaya USD 30 (tergantung ketersediaan).
Di mana lokasi Akaza Hotel Richmond?
Terletak di Richmond, hotel ini berjarak 5 km dari Lokasi Perbelanjaan di Willow Lawn, Rumah Sakit Henrico Doctor's, dan Universitas Richmond. Robins Center dan Bowlero West End juga berjarak 5 km saja.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
3,8
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
4,0
Kebersihan
6,0
Lokasi
4,8
Staf & layanan
3,6
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 2 dari 48 ulasan
10 - Sangat Bagus
2
Penilaian 8 - Bagus. 3 dari 48 ulasan
8 - Bagus
3
Penilaian 6 - Medioker. 8 dari 48 ulasan
6 - Medioker
8
Penilaian 4 - Buruk. 9 dari 48 ulasan
4 - Buruk
9
Penilaian 2 - Sangat Buruk. 26 dari 48 ulasan
2 - Sangat Buruk
26
Ulasan
Terverifikasi
2/10 Sangat Buruk
Jessica
29 Apr 2019
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Worst place ever sign said they closed today !
Today’s the day they closed for good thank God. Had to change our room two times due to hair on bed and in bathroom . Mold in shower plus hair ! Hair everywhere ! Yellow sheets . We ended up getting our own bedding and pillows . It’s run down hotel , pool closed for service they say and parts of hotel is closed sucks won’t even let me dog stay here .
Jessica
Menginap 2 malam pada bulan April 2019
Terverifikasi
4/10 Buruk
Traveler terverifikasi
15 Apr 2019
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Check in was awful. The guy at the desk took a super long time to check us in. As we were checking in a tow company kept coming in and asking about cars with out hotel tags hanging from the mirror to tow away. They were about to take a picture of mine and my husband stopped them. They dont accept credit cards there so you have to give a cash deposit and then at check out they go up and check your room before you leave and then if its ok, they return your cash deposit.
Traveler terverifikasi
Menginap 1 malam pada bulan April 2019
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
8 Apr 2019
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
What may have once been a good hotel has been reduced to staying in a crack house. Warnings taped to walls about towing cars, no drugs and no weapons. Any police activity will result in eviction. I literally was scared to stay here. What attracted me was the price but I guess you get what you pay for.
Traveler terverifikasi
Menginap 1 malam pada bulan April 2019
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
8 Apr 2019
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property needs to be renovated. There aren't any refrigerators in the rooms. No ice machines, but has ice buckets. The towels are dingy. I spilled some water on the bathroom floor. When I wiped it with a tissue, it became black. There was long hair left on the bathroom from a previous customer . Note, I'm bald.
Traveler terverifikasi
Menginap 2 malam pada bulan April 2019
Terverifikasi
4/10 Buruk
Traveler terverifikasi
7 Apr 2019
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The front desk staff was friendly and accommodating during check in. The entire hotel smelled of stale smoke and alcohol. The room was smokey, there were beer cans, and ashes fromnthe previous guest. There were roaches and mold in the bathroom.
Traveler terverifikasi
Menginap 1 malam pada bulan April 2019
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
6 Apr 2019
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
I took some pictures of what me any my family had to forcibly had to accept because the hotel did not give back refunds! You’ll see roach, tv didn’t work, stains all over the room, water came out yellow, the Elevator went down almost got stuck with us in it. And room service never came to clean and patience was short with customers and when We needed 2 more pillows was denied.
Traveler terverifikasi
Menginap 2 malam pada bulan Maret 2019
Terverifikasi
2/10 Sangat Buruk
George
18 Mar 2019
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Disaster at Akaza
The place was horrible, it was a welfare hotel, it smelled and was not taken care of. There was no maid service and no towel service. The hall ways were dark and dingy, the elevator had something spilled on the wall and it smelled. I will never, ever go to this place. Also i was charged 85.00 per night and the price on the billboard was 59.99 per night. Total disaster and should not be a hotel that is part of the Hotel.com offerings.
George
Menginap 2 malam pada bulan Maret 2019
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
18 Mar 2019
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
no toilet paper, no paper cups, elevator not working. terrible place
Traveler terverifikasi
Menginap 1 malam pada bulan Maret 2019
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
11 Mar 2019
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The rooms weren’t that good at all , old model , no working heat in the room and no wash clothes smh customer service was bad had to wait up to 30 mins to get deposit back. Would definitely not recommend to any one to stay even if one night
Traveler terverifikasi
Menginap 1 malam pada bulan Maret 2019
Terverifikasi
2/10 Sangat Buruk
RITA
25 Sep 2018
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
IT WAS NOT THE HOTEL THE INTERNET SHOWED. IT WAS A DISGUSTING PLACE TO STAY AND I WOULD NOT RECCOMEND THIS HOTEL TO ANYONE.
RITA
Menginap 1 malam pada bulan September 2018
Terverifikasi
2/10 Sangat Buruk
Angie
22 Sep 2018
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
This was the WORST mistake I could have made. We needed a room just got the night since having house work done. Found this and from check in to check out it was horrible. Dirty! Had wait 1.25 hours for them change linen because it was dirty! Then comforter she changed to had a 2 inch hole in it. Then the bathroom shower curtain had MOLD on it. There were bugs in the bathroom floor ! I can’t believe I used my hard earned money here. This is a JOKE.
Angie
Menginap 1 malam pada bulan September 2018
Terverifikasi
2/10 Sangat Buruk
nhan
14 Sep 2018
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
DO NOT GO HERE
Why this place is only taking cash? If people don't have cash they what they do?
Areas is so dirty, room so dirty, bed and sheet is so dirty., very bad area. don't go here
nhan
Menginap 1 malam pada bulan Juli 2018
Terverifikasi
4/10 Buruk
John
9 Agu 2018
Disukai: Kebersihan, kenyamanan kamar
If you’re just looking for a place to sleep...
I paid for my stay through Hotels.com. Prior to checking in, I received an email saying that I was to pay a $3.00 tourism fee per night and put down a $50 cash deposit. I called Hotels.com customer service to attempt to switch hotels but that would incur a substantial fee. When I was shopping for a hotel, I was doing it based on price. I don’t want any surprise fees upon arrival. The WiFi was unreliable. There was no refrigerator. There was a picture of a restaurant seemingly within the hotel on the website however there wasn’t a restaurant in which I could eat. There was no daily cleaning service. There was no breakfast or even coffee in the lobby. Completely bare bones hotel. I could have paid less nightly and gotten more. The staff there did treat me kindly.
John
Menginap 4 malam pada bulan Juli 2018
Terverifikasi
6/10 Medioker
Kenneth
6 Agu 2018
Disukai: Kebersihan, staf & layanan
Akaza Hotel Richmond
Not what I was expecting. Required cash for entire bill. Required $50 cash extra that was returned in the morning AFTER room was inspected. Staff was courteous. Room was very sparse (no cups, not even one plastic one).
Hotel.com is a rip off, daily rate was $15 less than "Special Coupon". Definitely not using this service again.
Kenneth
Menginap 1 malam pada bulan Agustus 2018
Terverifikasi
2/10 Sangat Buruk
David
6 Agu 2018
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Akaza - UNSAFE... AVOID
We booked a stay at the Akaza hotel while returning from a family vacation in NC. We decided to stop in Richmond to seek out and visit certain points of interest. I paid in advance for two nights at the Akaza through Hotels.com believing that I was booking accommodations in a clean business conference center hotel... NOPE. The business that is conducted at rooms in this hotel are not the kind that taxes are paid on. We didn't feel safe from the moment we arrived. My car was being prepared for towing by an aggressive "bandit" tow truck operator, within 15 minutes of arriving, while I was checking-in, and within 30 feet of the front door of the hotel (in the hotel's lot). A $50 CASH security deposit was required, the sheets and pillows were unclean, the shower curtain had mold, the room carpet had been soiled by unimaginable substances, there was an offensive odor in the room, and throughout the hotel, no iron, no wash cloths, no maid service unless you call for it. The key/door for the first room did not work, so we had to be given another room. The staff was unprofessional and 3 bottles of Corona beer were clearly visible on the staff's desk at the check-in counter. We checked-out after 2 hours. Our safety, and the preservation of my car and property, were more important than the cost of a 2-night stay. There was no manager on duty to express our concerns, only the staff with beer. Akaza refused to refund. Hotels.com offered $80 coupon for a future visit.
David
Menginap 2 malam pada bulan Agustus 2018
Terverifikasi
2/10 Sangat Buruk
Kelly
24 Apr 2018
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Unsanitary
We arrived and checked in to the hotel which the sign face was literally falling off. The staff checked us in and required a cash deposit of 50.00. Upon entering the room the refrigerator was not plugged in, and the ice machine was no longer in the building, we later noticed a rat trap in the place it used to be. We checked the coffee pot to ensure there would be coffee for the AM. The filter was full of mold. The pot was replaced by a house keeper in street shorts and t-shirt that explained she came right over to take care of it after just opening her first alcoholic beverage. She seemed to live at the hotel? We left for the race in Richmond. Upon our return, we began to settle into the room. I turned back the sheets and went to move the decorative pillows to discover large rodent feces under the pillows. One of the pillows was actually chewed into. We immediately notified the desk we would be checking out and expecting a refund. They tried to offer an upgraded room. We had a loss in confidence at this point. We requested a full refund and were told to contact Expedia and Expedia would refund it. My boyfriend called his bank and we tried to call Expedia to explain the issue but the person who took the call was very difficult to understand and asked that we email.
Kelly
Menginap 1 malam pada bulan April 2018
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
22 Apr 2018
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Rough !!!!
All-around dirty, one TV station and loud guests yelling in hallways. Unsanitary their soap bar wouldn't even lather. Mold on shower curtain.
Traveler terverifikasi
Menginap 1 malam pada bulan April 2018
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
13 Nov 2017
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bathroom Needs Help
Bathroom floor was dirty and unswept. Base of wall behind toilet was crumbling. Tub drained slowly. Very slowly. There are better run budget hotels.
Traveler terverifikasi
Menginap 1 malam pada bulan November 2017
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
14 Okt 2017
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Terrible
Once I arrived to the hotel, I realized that it wasn’t up to my expectations from the photos. The hotel looked like low encome housing from the outside. The hallways and room smelled like a locker room. And the room had an outdated tv from the early 2000s.
Traveler terverifikasi
Menginap 2 malam pada bulan Oktober 2017
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
2 Okt 2017
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sleep in your car
I will list the many reasons not to book here:
-No one mans the front desk. You have to call a number to get someone to come out the back (at all hours)
-There are crazy fees for everything. A $3 tourism fee. . .in Richmond, VA? A $50 hold is placed on your card for 7 days. Late check-out (we are talking 30 minutes) is $15.
-It was 11:30am when we were preparing to leave and Shanta, the manager, literally came into our room and demanded we leave unless we gave her $15 for being there past 11am.
-Shanta refused to give me her business card or contact information so I could file a complaint about the hotel. When I asked her for her name, she claimed she did not give this information out. Her name was on our "itemized bill" though.
-The rooms were very dirty and nothing worked - phones and TV were broken, there was used soap and dirty towels in the bathroom
-Very sketchy area
-No service whatsoever
-Pretty sure our "cash only" charges were all pocketed as the itemized statement they gave us did not allocate the funds we gave appropriately for a receipt
Traveler terverifikasi
Menginap 1 malam pada bulan September 2017
Terverifikasi
4/10 Buruk
Jesse
15 Sep 2017
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Only 1 ice machine for the whole hotel that's in the lobby the lobby smells like a bathroom it's run down the elevators are very sketchy barely work the room it self wasn't bad but they give tiny pillows look like couch pillows only saw 2 people working no cleaning stuff nothing at all you have to take out your own trash or you get a 250 fine this should be like a 40 dollar a night hotel at max dont recommend to anyone
Jesse
Menginap 1 malam pada bulan September 2017
Terverifikasi
2/10 Sangat Buruk
KATHLEEN
21 Agu 2017
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Don't book at this hotel!!!
The elevator was out of service and the second elevator was unsafe to use! Very fearful of being stuck due to the constant rocking form side to side and should've been serviced by an elevator repair company!
KATHLEEN
Menginap 1 malam pada bulan Agustus 2017
Terverifikasi
4/10 Buruk
Traveler terverifikasi
19 Agu 2017
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Surprised.
This hotel could use an upgrade. The crazy thing is the lobby area and front desk and outside looks very creepy and unkempt but the bedroom was actually okay. The bathroom didn't look like a Motel 6 bathroom.
Traveler terverifikasi
Menginap 1 malam pada bulan Agustus 2017
Terverifikasi
4/10 Buruk
Traveler terverifikasi
16 Agu 2017
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
GO ELSEWERE
So, my main reason for picking this place a price point. Even at $75 am night or something like that I would expect clean sheets. No. No clean sheets here, you could clearly see urine stains in the sheets. Ew. The bath towels smelled like dirty laundry. And what really bothered me is thi place is hardly a hotel, it's more less a homeless shelter. Atleast on my level you could hear EVERYONE! And it's noises that you don't need your kids hearing either. The elevator barley worked, and the other one was taped of with a "wet floor" sign in front of it. The main manager was the only good thing about that place. When I checked in I requested a room overlooking the parking lot to keep an eye on my car. The afternoon / night worker, when I checked in responded with "no we can't put yo there, we don't want to run the A/C with the sun coming in. What! At that point I wasn't going to even argue after driving a full day. And the thing that really made me mad was later on that night you could see the side I requested to be on had several lights on and movements / people in. And finally, that place needs to be shut down, it's clearly someone money laundering business and the room cleaning service is clearly ran by one of the homeless people that live there.
Traveler terverifikasi
Menginap 4 malam pada bulan Agustus 2017
Terverifikasi
6/10 Medioker
james
24 Jul 2017
Disukai: Kebersihan
great potential
I stayed at this hotel in the past under other names. It has potential to be excellent. It needs upgrades.