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Residence Inn by Marriott Richmond Downtown

3.0 star property
Step into comfort with a warm cup of coffee or tea from our cozy lobby while planning your day downtown.

Choose dates to view prices

Downtown Richmond is your playground at Residence Inn by Marriott Richmond Downtown. Start the day with a continental breakfast, take advantage of the grocery shopping service, and unwind on the terrace or in front of the lobby TV. With free WiFi, coffee/tea in the lobby, laundry services and luggage storage available - you'll feel right at home.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is Rp2.774.821
Rp3.226.563 total
includes taxes & fees
7 Jun - 8 Jun

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Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Valet parking fee: USD 44 per night (in/out privileges)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Residence Inn by Marriott Richmond Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Residence Inn by Marriott Richmond Downtown?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Richmond Downtown on 7 Jun 2026 start from Rp2.774.821, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Residence Inn by Marriott Richmond Downtown?

Valet parking is available for USD 44 per night.

What time is check-in at Residence Inn by Marriott Richmond Downtown?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Residence Inn by Marriott Richmond Downtown?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Residence Inn by Marriott Richmond Downtown located?

Located in Downtown Richmond, this hotel is within a 10-minute walk of Shockoe Slip and Broad Street. Greater Richmond Convention Center and Virginia Commonwealth University are also within 1 mile (2 km). Richmond Main Street Station is 5 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 161 out of 265 reviews
Rating 8 - Good. 69 out of 265 reviews
Rating 6 - Okay. 21 out of 265 reviews
Rating 4 - Poor. 4 out of 265 reviews
Rating 2 - Terrible. 10 out of 265 reviews

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and spacious room. Staff was wonderful. Great for our goldendoodle.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring downtown Richmond and Shockoe Bottom. Comfy bed. New and fresh and clean. Great breakfast room.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in, room clean, nice breakfast
Stayed 1 night in Dec 2025
Verified

8/10 Good

cheryl

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mahalakshmi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, great place and great staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location. Very nice and friendly.
Stayed 1 night in May 2025
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Warm and friendly staff, nice facilities, good (included) breakfast. Lovely neighborhood, walking distance from Amtrak station. Only drawbacks were that there was no housekeeping service (they had indicated that there would be a room refresh every other day but there wasn't anything during my 4-day stay), and parking is tricky nearby. Valet is costly, and there is no discount for the many expensive parking garages near the hotel. I will definitely return!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, secure, and clean
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant....we will stay there again...Thank-you!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cute courtyard for the kids to play with giant games and complimentary breakfast
Stayed 1 night in May 2024
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many restaurants in walking distance. Great area with plenty of things to do. Would definitely comeback.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very clean, spacious room. Very pleasant all around with friendly customer service. Breakfast didn’t accommodate for allergies. Lots of cross contamination. Had to go elsewhere for food.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. they went above and beyond to help me surprise my friend and letting me check in and decorate the room!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Ericka

Liked: Staff & service, amenities
The property is located in a great area. The state capital building and the historic clock tower are within walking distance. Front desk staff were very friendly and professional. The room was nice. However, the couch cushions and pillows are ready to be replaced or steam cleaned.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Disliked: Room comfort
The employees are super nice and helpful. The pillows though aren't very comfortable and they didn't have extra pillows to give if you needed extra. Location is in the downtown area. It's kid friendly as there was something fun in the court yard to do.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Inmaculada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay and very clean comfy room. The pullout couch was as expected -uncomfortable with the bar hitting the lower back. I don’t know if there is anything to be done about that
Stayed 2 nights in Sep 2023
Verified

8/10 Good

dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Having just finished a 2 week stay, my wife and I agreed we like this hotel quite a bit. Our king bed studio was spacious, in good quality, and clean. The bed and bedding were noticeably nice. Good fridge and cooktop, fine with cups and plates, could use a few more kitchen items (more pots and pans, colinder, etc). Hotel breakfast just okay. Parking available in the structure across the street, as well as excellent valet team. Overall, much better than several other hotels with kitchen suites. Recommended, and we've already booked our next stay.
Stayed 11 nights in Mar 2025
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel clean, staff professional and friendly. Please put the benga blocks and corn hole game away at 11pm. People were very noisy playing these games outside our window in the courtyard until past 1am.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Alexis

Liked: Staff & service
Only stayed one night and The hotel was average. Could have been cleaner as there were old stains on walls, carpet, and chairs. There was also a sewage smell in the bathroom. Our first hotel room had a stain on the sheet but they quickly moved us to a new room. Staff and service is definitely their strong suit. To be honest the hotels in Richmond with great reviews and cleanliness are just few and far between. Would stay here again if I go back to Richmond
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the stay, it was only shadowed by lack of staffing that resulted in our room not being ready past check-in time and having to take a slightly smaller room instead since we had dinner plans and couldn't wait. Lack of staff also resulted in the bar/coffee area being closed on a Saturday. The staff that was there was very apologetic and lovely.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Glenn

Liked: Staff & service, property conditions & facilities, room comfort

Minor mishap

The room was really nice and clean I did have a towel with a brownish stain on it though other than that it was good
Stayed 1 night in Sep 2023
Verified

8/10 Good

Jo

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room. Weak Wifi. Need signs in Residence Inn side directing to Courtyard for check in. Confusing! Need check-out instructions I called desk at 6 am for check out information and there was no answer and no voice mail. (Twice!)
Stayed 3 nights in Oct 2023
Verified

4/10 Poor

Ana

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The lobby and gym were renovated and looked great. The room itself had broken furniture, improperly working microwave and uncomfortable seating. There was a club night on Saturday that kept me up until 2-2:30 am. It was extremely loud. This seems to be a regular event, so don't stay here if you plan to sleep over the weekend! Parking is not included. I usually love Residence Inn, but this was the worst one I've ever seen. I would never come back here again, and will look at other hotel chains moving forward.
Stayed 2 nights in Apr 2024