Resor & Hotel dengan Spa di Richmond

"walking distance to all terminals. very convenient."

"スタッフの方がとても親切でした"

"Great staff. Service is always exceptional. "

"Excellent hotel and staff."

"Unfortunately, there were a number of issues that affected our experience. The lamp beside the bed was not working, and the bathroom light was hanging out, which was both inconvenient and concerning. We also found that a pill box had been left in a drawer, which suggests the room was not thoroughly checked prior to our arrival. Lots of dust behind the bed was not good for my allergies. In addition, there was no milk provided, the kitchen had limited plates and cutlery, and there was no spa...

"The service at the Grand Hyatt was exceptional, from the warm welcome at reception to the incredibly helpful bell desk. I felt genuinely valued throughout my stay, and the top-notch amenities really added to the experience. It is a fantastic hotel that makes you feel right at home in the heart of Melbourne."

"Room was clean enough except for the spa bath which was filthy, and mould in the shower. I booked a 'king bed with sofa bed' - no linen for the sofa bed. When I enquired, it would be supplied with an extra charge. I could've booked a king bed room for much less than what I paid. Gardens desperately need tending. Daily servicing meant only fresh towels were supplied. No toilet paper, tea, coffee. Washing machine in the laundry didn't work. TV didn't work properly. Not enough cutlery -...