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"We had an incredible stay at the Lotte New York Palace Hotel! From the moment we arrived, the staff was warm, attentive, and genuinely friendly. They made us feel welcomed and well cared for throughout our visit. One of the highlights of our stay was the breathtaking view from our room; it truly made our time in New York feel magical. We chose this hotel because it’s the iconic filming location for Gossip Girl, and to our delight, two amazing staff members offered to give us a tour. That extra thoughtfulness made the experience so much more special and unforgettable."

"Very friendly staff. Clean hotel. Adequate amenities. Excellent location!"

"Second time staying here. Great hotel with friendly staff and clean environment. Would definitely recommend for family’s with children. Great location within walking distance to Times Square, Central Park and the metro. "

"Conveniently close to subway station and walkable to other midtown attractions"

"Always a pleasure visiting the Public. "

"We love the location of this hotel. "

"Rooms are beautiful and very small but they are very nice rooms. Hiltons give you complimentary bottled water every day of your stay. I was there 7 days and they had water 4 of the days I was there but ran out on the other days. I hate the elevator system. Definitely needs to be brought up to date. The street outside of the hotel is very dirty and gross. I’d choose a different neighborhood in the future. "

"Second time in NYC, definitely loved how this area is way quieter than being in the city! The staff was great and nice"

"Our stay was nothing short of exceptional! From the moment we arrived, the staff made us feel welcomed and well taken care of. The location is unbeatable direct access to Grand Central Station and walking distance to so many spots in Manhattan."