Search Hotels with Pool in Riverbend

"We paid for a walking shower king suite and got a hearing accessible room. No other accessible rooms were available due to renovations. Created a safety hazard for my wife. Who is wheelchair bound and could not shower in the tub shower combo. "

"Great place to stay "

"Great room"

"Under stocked and put breakfast stars on Monday morning"

"I hate to write a bad review BUT this was prob the worst customer service hotel I’ve experienced. Check in: I had paid in advance on Hotel.com… She couldn’t find my payment so said she charged me again until she figured it out. The person that checked in before me came back down to say he had been given a room that was occupied. Breakfast: at 7:30 am the lady running the breakfast was so rude to another guest that we all could hear her. She said, “it’s first come, first serve. We are at 95% capacity and it’s just 2 of us…” Breakfast area was messy. No hot water. Low on food. Rudeness and lack of preparation by hotel staff. Check out: Since I paid twice I wanted to make sure I was checked out correctly. Nobody at front desk with a hand written note to leave key and email. I waited. She told me she would email me & I told her I needed proof that I wouldn’t be charged twice. She had to go get someone else be cuz she couldn’t figure it out. So glad I stood my ground. Bellevue/Seattle has so many hotels that we will stay elsewhere based on our customer service experience at this hotel. "

"The lighting for reading in the room was OUTSTANDING! Most hotels do not provide enough bright light to be able to read in bed. I had to call on maintenance for a small issue and the young man was delightful. WARNING: There is no freezing unit in the refrigerator."

"The room smelled like cat urine. Also, the shower head is damn near in the ceiling with unnecessary water pressure and very little room to move in the shower. "

"Didn’t go to breakfast or bar"

"The hotel was stunning the lay out over looking Corridor ,staff and amenities were all good including the big sulection for breakfast.. No complaints.. From vancouver island"