Search Hotels Near Riverside Park Shelter House, Independence

"It was noisy. Rooms not very soundproof. No Breakfast."

"Walked in and first thing I noticed was how lovely it smelled and how clean it was. Best part is that it stayed that way throughout my whole stay there. Staff were great except for one blond lady at the front desk. Literally everyone else….. amazing!! Unfortunately, no staff uniform or name badges to help identify the workers, but that never affected the way they worked. Hard working folks wanting and willing to help make my stay a good one. Breakfast time and are always clean and stocked. Food tasted good. Daily breakfast staff were always helpful. Unfortunately the pool wasn’t working the whole time there. They had no idea she that would be up and running either. That was a bummer! The room was great. Clean, spacious and the beds……. Awwwwww, so wonderfully comfortable. The pillows were AMAZING!!! I need those pillows for my home. 😊 Sadly, the water pressure from my shower was extremely weak. That wasn’t great, but doable. Had no choice. Overall, I would definitely sta there again! "

"Decent. Super should change up breakfast a little better "

"NICE"

"I tried to cancel due to mistakenly booking at a wrong destination. I tried calling and email but only got transferred to some 3 rd party sight that I couldn’t open, phone calls were not answered . Bad experience I was charged for nothing."

"Good place to stay"

"I ended up staying a week waiting to close on new home. Hotel was nice, hot tub and pool was awesome! Unfortunately many guest coming and going all hours of night slamming doors, and loud talking. Asked manager to move me to another room, but refused to accommodate me. Guess it doesn’t matter if their ratings go down. Several homeless lurking around area, and appeared to be drugged up! Apparently this town has a drug problem. "

"Upon checking in, we were told that the key card machine was broken and that the desk attendant would have to let us into our room each time we left it. That was understandable; however, we asked if there was a room on 1st floor available, so the desk attendant switched us. When we got into the room, it was not a suite as I had reserved. So, I went back to the front desk, and she apologized and said she didn't even see we had a suite when she switched us. So, we load up, and she puts us in another room on the 2nd floor. She follows us up to let us in, and the door would not open very far. She finally had to open it for us and had to use her whole body to get it open! The door was dragging (BAD) on the floor and was hard to open and close. We were visiting with our children/grandkids and noticed that the smoke detector had a plastic bag over it. Then, in the bathroom, there were some splatter marks on the wall that looked like blood??? When we checked out, we told them the room # we were in, and they said, oh, the one with the bad door! We were not told what time breakfast was, pool hours, etc when we checked in either. Very disappointed with this property! They weren't even full! Why put us in a room with a bad door! What if there was a fire? A covered smoke detector and an unsafe door do not sound comforting! "