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"Everything was great!"

"Extraordinary Customer Service from the Customer desk. Very helpful, polite and fast. Manager goes beyond in understanding customer needs. Thanks for you invaluable help!"

"Had a great stay at family selection. Highly recommend the family selection side in stead of grand palladium. We had a butler, Elliott, who was amazing and he went above and beyond to ensure all of our needs were met. The pool server, Carlos, was one of the hardest working person I have ever met. He made our pool days fantastic by ensuring drinks were always available and food readily accessible. The room service could use some work as they didn’t answer to take our order one evening and the wait times to receive food was 90 minutes on one occasion. Rooms were clean, little dated but overall I would recommend. Bus stops right outside the resort for easy access to downtown puerto Vallarta. "

"Kehli the front desk supervisor is super kind and helpful. The grounds are immaculate. The food options are endless, abundant and delicious. The decorations for Xmas and friendly super courteous was an added bonus. The beach is big enough for all guests with enough chairs and umbrellas. It has all the big resort amenities without feeling like you have to walk many kms a day to take advantage of them. Top tier place and would highly recommend!! "

"Room was always kept clean. Staff at the front desk were always courteous."

"Great place and service :)"

"Room was great. Staff lovely. Beach very nice!"

"Love this place, although the food wasn't as good as past stays and grounds haven't been kept up as of late."

"Justo was an incredible host since the moment we checked in. Staff was super friendly and helpful with us, especially since we have twins. Would love to come back. "