Robbinsville hotel guide. Westgate Resorts hotel in Robbinsville, North Carolina

"Charming, one story, very well maintained lodge located on a beautiful river. Our room was extremely clean. Our bed was super comfortable. Plenty of clean towels and hot water. Perfect location for visiting Smokie Mountain National Park. "

"No in room coffee. No coffee in lobby before 7. No waffles. No smiles from staff. The room was fine"

"location is great but the property, rooms and restaurant were not great"

"Great people, Great Service and a Clean place to stay."

"Staff was awesome, the room was new and clean. Loved the location to the Great Smoky Mnt National Park."

"Didn’t understand the layout of the property in the check-in experience was a little difficult. However, easy to text customer service and they replied right away. Breakfast was great views were incredible. A lot of the photos are from the observation deck and not actually out of the room so it’s a little misleading. Hair dryer on its last leg, king bed needed to be fixed by me. The supports underneath were broken."

"My reservation had been canceled so I had to rebook on the spot, loosing my discount. The door to my room would not lock from the outside when I would leave. The TV remote did not work so I had to change the channel by going to the satellite box and manually changing it. I was told that there was no working remote for that room. Breakfast was a joke. No glasses for milk, very little provided. We, along with other guest, ended up going to a fast food restaurant for breakfast. Overall, a very bad experience."

"Beds were in bad shape and squeaked. Not very clean, found a spiderweb and bug by air conditioner. Sliding bathroom door on the inside appeared to have never been cleaned. Weird shower. Stain on carpet. Breakfast was sad. Place was quiet. Staff was great."

"Hotel was great and the newly renovated rooms were beautiful. Would definitely recommend."