Find hotels in Rock City Falls, NY from Rp1.243.955

"As we got there to check in, we had to wait to get our keys to the room because the computer was down. Then when we got to the room, the room was good! But the toilet had to be flushed like 3+ times to just flush the toilet paper. Then we went down to use the hot tub and myself and the two other ladies went to go in due to our backs and hips having issues, the hot tub was cold! The pool was cloudy and not all that clean! We noticed on the bed next to the window, there was something smeared on the head board! Then we went down to breakfast the next morning and when I had my cereal, after drinking the milk, I found out that the milk was sour! I did not notice this as I was eating only when I finished it! Not the happiest with these issues! Thank you, "

"A"

"Wonderful staff and facilities "

"First big leakage at front lobby Terrible!!!! The lobby was not very cleaned after that Room is getting old… I called for towels; no one answer my call I would not go back that hotel"

"Hands down the worst hotel experience we’ve had For context, we come 3–4 times a year to visit family. We know it’s La Quinta, not a luxury resort, and we’ve always been fine with that. Clean, quiet, functional—that’s the bar. It used to clear it. Not this time. The hotel was overrun by a youth sports team. Think unsupervised kids sprinting through hallways, trash and food everywhere, and constant noise. Staff presence? Nowhere to be found. A real “family-friendly chaos” vibe. ** I have two boys so I mean that sincerely ** Then the room. First one: broken TV, dirty bathroom, and “free” Wi-Fi that now requires an account. Second room: same broken TV. Third room: finally semi-clean, TV briefly functional. Front desk mentioned they’d switched to Spectrum—makes sense. We got little sleep thanks to the hallway Olympics, and by morning, the TV had stopped working again. At this point, expectations are exceptionally low. The free breakfast wasn't bad but I should have eaten it in my room (see above). That's on me. La Quinta, be better. - Fix the elevator (a year is a long “temporary” outage) - Deep clean the bathrooms—they’re unacceptable - Address the Spectrum issues—this change clearly isn’t working"

"Breakfast was fresh, casino was live and room clean and staff was very welcoming "

"Breakfast was delicious, staff was excellent. Would definitely stay there again when out that way."

"Staff was extremely nice and accommodating, best breakfast included with a stay at this level hotel"

"NA"