Eksterior

Ulasan untuk Cambria Hotel Rock Hill - University Center

3 out of 5
Cambria Hotel Rock Hill - University Center
354 TECHNOLOGY CENTER WAY, Rock Hill, SC

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 165 dari 270 ulasan" "
Penilaian 8 - Bagus. 55 dari 270 ulasan" "
Penilaian 6 - Cukup Baik. 24 dari 270 ulasan" "
Penilaian 4 - Buruk. 13 dari 270 ulasan" "
Penilaian 2 - Sangat Buruk. 13 dari 270 ulasan" "

9,0/10

Kebersihan

9,0/10

Staf & layanan

8,6/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

Byron

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2024

8/10 Bagus

Matthew, Noblesville

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Very nice property and very convenient location right next to Rock Hill Events Center. Staff was nice and courteous but they’re understaffed. Had to wait several times for 5 minutes because no one was at front desk. Requested housekeeping but never got it.
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 10 Mei 2024
Dear Matthew,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed your stay at Cambria Hotel Rock Hill - University Center, we are disappointed to hear your visit wasn't perfect. Please know we pride ourselves on our top-notch service and apologize for dropping the ball during your stay. We will be sure to review your concerns with our team and look forward to impressing you with our improvements during your next visit.Kind Regards,Antwan JamesTask Force General Manager

8/10 Bagus

Brittany

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Vishesh

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

6/10 Cukup Baik

Brian

Traveler bisnis
pool and hot tub were not open the entire week
Menginap 4 malam pada bulan April 2024
Tanggapan dari Antwan James pada tanggal 29 Apr 2024
Thank you for staying with us at Cambria Hotel Rock Hill - University Center. We apologize for the inconvenience of our pool and hot tub not being open due to maintenance. We hope that you will allow us the opportunity to serve you again.Kind Regards,Antwan JamesTask Force General Manager

2/10 Sangat Buruk

Gregory

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Matthew

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice and helpful staff.
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 29 Apr 2024
Dear Matthew,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay with us at Cambria Hotel Rock Hill - University Center.Kind Regards,Antwan JamesTask Force General Manager

2/10 Sangat Buruk

David

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024
Tanggapan dari Antwan James pada tanggal 29 Apr 2024
Thank you for staying with us at Cambria Hotel Rock Hill - University Center. On behalf of the Cambria staff, we want to apologize for failing to meet your expectations during your stay. We will be reaching out to follow up on your recent stay. King Regards, Antwan James Task Force General Manager

10/10 Sangat Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Good stay.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 18 Apr 2024
Dear Peter,Thank you for staying at Cambria Hotel Rock Hill - University Center! We are thrilled to learn you enjoyed your stay and hope you will return soon for another exceptional experience.Kind Regards,Antwan JamesTask Force General Manager

8/10 Bagus

Kimberly

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Beds were very comfortable. The room was not as clean as expected. The floors were not clean, and bathroom. Staff friendly and accommodating !!
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 17 Apr 2024
Dear Kimberly,Thank you for your review and feedback. It's lovely that you found our beds comfortable during your stay, but we're sorry you had cleanliness concerns. Rest assured, our housekeeping team will address the areas you mentioned. We enjoyed hosting you, and we hope to welcome you back to Cambria Hotel Rock Hill - University Center.Kind Regards,Antwan JamesTask Force General Manager

10/10 Sangat Bagus

Whitney

Disukai: Kebersihan
Menginap 2 malam pada bulan April 2024
Tanggapan dari Antwan pada tanggal 29 Apr 2024
Dear Whitney, Thank you for staying with us at the Cambria Hotel Rock Hill-University Center. It's always our goal to ensure a fantastic experience, and we are ecstatic to know that you enjoyed your stay with us. We hope to see you again. Kind Regards, Antwan James Task Force General Manager

2/10 Sangat Buruk

Christian

Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Robert Boyd

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024

10/10 Sangat Bagus

Vera

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Thank you. Within walking distance to Winthrop University
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 10 Apr 2024
Dear Vera,Thank you so much for choosing to stay with us at Cambria Hotel Rock Hill - University Center. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. It's great to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back soon.Kind Regards,Antwan JamesTask Force General Manager

8/10 Bagus

Annette L

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I called ahead for dinner of 10 to celebrate my Birthday no one was prepared to get our drinks and take our food order. So it took really long
Menginap 2 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 10 Apr 2024
Dear Annete,Thank you for choosing to dine with us at Cambria Hotel Rock Hill - University Center. We take pride in offering our guests a unique and delicious dining experience. Your feedback is valuable to us, and we appreciate your input. While we're glad to hear that you enjoyed your meal overall, we regret that your experience wasn't seamless. Please rest assured that we will discuss your comments internally to use them as a training tool and ensure such issues do not recur. We hope to have the pleasure of serving you again soon for another delightful dining experience.Kind Regards,Antwan JamesTask Force General Manager

10/10 Sangat Bagus

Terry

Disukai: Kebersihan
Professional service and very beautiful
Menginap 1 malam pada bulan April 2024
Tanggapan dari General Manager pada tanggal 10 Apr 2024
Dear Terry,Thank you so much for choosing to stay with us at Cambria Hotel Rock Hill - University Center. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It was an absolute pleasure to host you, and we hope you'll choose to visit us again in the future.Kind Regards,Antwan JamesTask Force General Manager

10/10 Sangat Bagus

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Andre and the night staff were friendly and answered all of our questions.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 10 Apr 2024
Dear Robert,Thank you for your kind words and for recognizing Andre and our team's friendliness and helpfulness. Your positive feedback is truly appreciated, and we'll be sure to pass on your compliments. We look forward to welcoming you back to Cambria Hotel Rock Hill - University Center for another enjoyable visit!Kind Regards,Antwan JamesTask Force General Manager

10/10 Sangat Bagus

Bryan

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Unbelievable value! Will make this my new Winthrop home when visiting my son.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 27 Mar 2024
Dear Bryan,Thank you for sharing your experience with us! Knowing that you consider us your new home away from home when visiting your son in Winthrop fills us with pride. We look forward to welcoming you back to Cambria Hotel Rock Hill - University Center and ensuring your next visit is just as enjoyable.Kind Regards,Antwan JamesTask Force General Manager

10/10 Sangat Bagus

Micheal, Lapeer

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
New and clean
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 27 Mar 2024
Dear Micheal,Thanks for visiting Cambria Hotel Rock Hill - University Center. We're pleased to have impressed you with our immaculate environment! Our team hopes you will return soon for another great stay. Kind Regards,Antwan JamesTask Force General Manager

10/10 Sangat Bagus

Vera

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place to stay.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 27 Mar 2024
Dear Vera,Thank you for taking the time to leave your generous review. It was a pleasure to welcome you to Cambria Hotel Rock Hill - University Center, and we look forward to having you join us again for another lovely, five-star experience.Kind Regards,Antwan JamesTask Force General Manager

4/10 Buruk

Alicia, Guthrie

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Apparently the heat pump had gone out and there was no hot water is certain areas. When the issue was reported the staff said run the water for 30-45 min and it would eventually get hot. Requested a new room and later heard the front desk complaining about me to the custodian. The pillows are like pancakes. Very disappointed! Will joint be staying here again
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 21 Mar 2024
Dear Alicia,We appreciate you choosing to stay with us, but we regret that we did not meet your expectations. This is not reflective of the high-quality experience that we aim to provide. Our team is committed to investigating the concerns you raised to ensure that our accommodations are in excellent condition and that we continue to deliver the exceptional service that we are known for. We are truly sorry for any inconvenience caused, and we hope you'll reconsider and give us another chance to exceed your expectations.Kind Regards,Antwan JamesTask Force General Manager

10/10 Sangat Bagus

Hope

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great location easy to get anywhere
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 19 Mar 2024
Dear Hope,Thank you for your kind five-star review. We are happy to hear that you were able to take advantage of our convenient location! Our team looks forward to welcoming you back to Cambria Hotel Rock Hill - University Center.Kind Regards,Antwan JamesTask Force General Manager

4/10 Buruk

Jofa

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Our linens and towels in the room were dirty. We were moved after notifying staff, however, how do you place someone in a room that’s dirty in the first place without any type of compensation?
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 18 Mar 2024
Dear Jofa,We sincerely apologize that your initial room's cleanliness fell below your standards and our own. This is not typical for our property, so rest assured we will speak with our housekeeping team to ensure all our accommodations are spotless. If you would like to discuss your concerns further, we kindly ask that you reach out to us offline. While your time with us was less than ideal, we hope you'll give us another chance to regain your trust. Kind Regards,Antwan JamesTask Force General Manager

10/10 Sangat Bagus

Teresa

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Always clean courteous easy booking and accommodating. Reasonable price.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 15 Mar 2024
Dear Teresa,Thank you for sharing your comments with us. We are happy to know that you enjoyed your visit and appreciated our clean accommodations and reasonable rates. It was a pleasure hosting you, and we hope to see you again soon! Kind Regards,Antwan JamesTask Force General Manager

8/10 Bagus

Whitney

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It’s pricey, but convenient
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari General Manager pada tanggal 5 Mar 2024
Dear Whitney,Thank you for your feedback. We are glad you enjoyed our convenience. We hope that next time you are in town, you choose to stay with us again.Kind Regards,Antwan JamesTask Force General Manager

10/10 Sangat Bagus

Robert Boyd

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I like Cambria. Nice place and nice people. Most of the construction around area has completed
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 29 Feb 2024
Dear Robert,It is an honor to receive a five-star rating for your recent visit to Cambria Hotel Rock Hill - University Center! Thank you for your excellent feedback, and we hope to see you again soon. Until next time, we wish you well on your future travels. Kind Regards,Antwan JamesTask Force General Manager

8/10 Bagus

Jessica

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Martino

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Could have have had more, but overall a great trip
Arrived 1hr past check in time and had to wait another 45min-1hr because of a soccer tournament the previous day. The front desk clerk (Presice L.) was over appologetic, but I told her it was not her fault. Room was wonderful with the exception of the low water pressure on the 6th froor. I wish the shower curtian was longer because in the accessible room, it let water get all over the floor. Awesome view, and the motorized shade and privacy blinds were awesome. Was dissapointed that the pool and whirlpool were down for maintenace. Also, the roof top bar/patio should have more hours. or at least have access without going thru the bar. It would be nice to have patio heaters outside on the lower patio too. Clean lobby excelent breakfast ( made to order ) Will book again when i'm in the area
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 22 Feb 2024
Dear Martino,It was our pleasure to provide friendly hospitality, and we apologize for any delay you experienced during check-in. Your comments will also aid us as we continue making improvements, and your feedback about the operating hours and amenities will be kept in mind. It is always important to know how we can do better for our guests. Thank you for being our guest, and we look forward to welcoming you back in the future. Kind Regards,Antwan JamesTask Force General Manager

10/10 Sangat Bagus

wei hui

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very convenient to the sport&event center
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 22 Feb 2024
Dear Wei,Thank you for your five-star review! We're delighted to hear you found our location convenient for your visit. We also hope you found comfort and satisfaction during your stay. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable experience.Kind Regards,Antwan JamesTask Force General Manager

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
No shower, no bedding
We ended up booking a king bed with sofa sleeper for the three of us because they were out of two queen beds for our stay. When we arrived I asked for additional bedding for the sofa sleeper. I was told they were completely out of all bedding. No pillows, sheets or blankets. Luckily my daughter had a squishable she used as a pillow. We pulled the sheet off the king and had a throw blanket in our car she used for the first night. We go to the sky bar with friends. The bar was not stocked up with anything so we got a few beers. The fire outside would not stay on so we called it an early night. The next morning we attempted to take a shower and our shower was broken. My husband asked for them to come fix it. They claimed they came to our room and fixed it. I asked later that night for some sort of compensation since we are showering at our friends room. The manager, Ken, was bartending and could not speak to me. The second night we were able to get sheets and a pillow.. but no blanket though. I was told Ken would contact me. He never did. I then was told our shower got fixed. Was excited to have my daughter be able to take a shower after a day full of volleyball…. Well, the shower was still broken. It was a very expensive room to have had no shower and bedding! I believe this place has very poor management. I highly recommend another hotel.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 20 Feb 2024
Thank you for your review. We regret to learn of your disappointment with your experience and understand your frustration. Your feedback will be shared with our internal team to ensure our high standards of hospitality are being met and to prevent an instance such as this from occurring in the future. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.Kind Regards,Antwan JamesTask Force General Manager

10/10 Sangat Bagus

Angela

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This is the perfect hotel to stay in for tournaments in Rock Hill!!!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 20 Feb 2024
Dear Angela,Thank you for being our guest and for taking the time to share such a wonderful review. We are delighted to know we were exactly what you needed for your tournament in Rock Hill. It would be a pleasure to welcome you back to Cambria Hotel Rock Hill - University Center any time you're heading back in our direction.Kind Regards,Antwan JamesTask Force General Manager

10/10 Sangat Bagus

Stephen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The facilities were great, it was so convenient to the convetion center. We really enjoyed our stay.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 15 Feb 2024
Dear Stephen,We're delighted you enjoyed your stay at Cambria Hotel Rock Hill - University Center and that our location worked well for your trip. The next time you're in town, please come see us again.Kind Regards,Antwan JamesTask Force General Manager

10/10 Sangat Bagus

Suzanne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Maisy

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Kebersihan
The cleanliness, mainly the floor, in both the room and bathroom was gross and unacceptable, especially for the rate of room. It was highly disappointing, especially since lots of time spent in room-I even paid additional to stay a few hours later. as daughter’s appointment ran a little late on checkout. I strongly suggest some form of review of this property as it is obviously not being properly managed. Even though most of staff were courteous, no real customer service skills. i plan to try someone else on my next stay.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 9 Feb 2024
Dear Maisy,Thank you for sharing your experience with us. Property cleanliness is important to our team, so it is regrettable that you felt our facilities did not reflect our high standards. Our housekeeping team has been made aware of this oversight in hopes of a prompt resolution, and we look forward to improving your perceptions the next time your travels point you in our direction.Kind Regards,Antwan JamesTask Force General Manager

10/10 Sangat Bagus

Chaun

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice spot!
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari General Manager pada tanggal 5 Feb 2024
Dear Chaun,Thank you for choosing Cambria Hotel Rock Hill - University Center! We're glad you enjoyed your stay, and we hope to see you again soon.Kind Regards,Antwan JamesTask Force General Manager

10/10 Sangat Bagus

R. Danny

Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Carli

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love staying at the Cambria in Rock Hill - the staff is always welcoming and helpful. Parking is easy. Rooms are clean and comfortable. Keep it up. And thank you for supporting the Winthrop THINK intern students.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 12 Jan 2024
Dear Carli,Thanks for your lovely review of Cambria Hotel Rock Hill - University Center. We're delighted to hear you enjoyed your stay with us. It was a pleasure to have you here, and we hope you'll join us again soon!Kind Regards,Antwan JamesTask Force General Manager

8/10 Bagus

Maggie

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very nice for the most part, bad Parking option
It was really nice, I wish breakfast was included rather than a surcharge. The bar is nice, but took quite a bit of time to get a drink despite there being less that 6 people there. Inevitably when a parking deck is shared with a hotel, the 3rd party parking always sends a bill. Currently fighting a dispute with the parking agency over a ticket while I was there despite already sending them my itinerary.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 12 Jan 2024
Dear Maggie,Thank you for sharing your experience at Cambria Hotel Rock Hill - University Center. We're glad to hear that you found your stay nice overall. We take note of your desire for breakfast inclusion and will consider this feedback as we continuously strive to enhance our guest experience. We also apologize for the wait you experienced at the bar and will address this to improve our service efficiency. Your feedback is valuable to us, and we hope to offer you a smoother and more satisfying experience on your next visit.Kind Regards,Antwan JamesTask Force General Manager

4/10 Buruk

Tina

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Bunny

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
New and modern.
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari General Manager pada tanggal 8 Jan 2024
Dear Bunny,Thanks for joining us at Cambria Hotel Rock Hill - University Center. We trust our modern accommodations were just what you were hoping for. Come back soon!Kind Regards,Antwan JamesTask Force General Manager

6/10 Cukup Baik

Tim

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Was disappointed that the suite had no means of cooking or heating anything. No microwave or stove in the room. The refrigerator was barely large enough for a 6 pack of cans and no real freezer space. Staying for a week I like to be able to eat in some. I made the assumption that a suite would have a microwave at the absolute minimum. Aside from that the facility was nice. Ice machine was broken, but staff was super friendly and helpful
Menginap 6 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 8 Jan 2024
Dear Tim,Thank you so much for taking the time to share your thoughts with us. We're delighted our hospitable team left a memorable impression on you; however, we regret that you were not fully satisfied with your experience. Your feedback regarding the aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. It was a pleasure having you here, and we wish you safe travels.Kind Regards,Antwan JamesTask Force General Manager

6/10 Cukup Baik

Lisa, Johns Island

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Emily

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Terrible snooze you lose
The room was beautiful and comfortable except for the pillows. Worst hotel pillows I’ve ever slept on.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 28 Des 2023
Dear Emily,Thank you for taking a moment to share your positive experience, and we're glad you enjoyed our beautiful, comfortable rooms. Please know that your feedback regarding our pillows is valued, as we constantly aim to make the appropriate changes and improvements in the areas that matter most to our guests. Welcoming you back would be an honor, so please consider returning for an even better time.Kind Regards,April D.General Manager

10/10 Sangat Bagus

Destiny

Menginap 4 malam pada bulan Desember 2023

10/10 Sangat Bagus

Brandon

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Comfortable Bed. Great shower.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 13 Des 2023
Dear Brandon,Thank you for taking the time to leave a review about your recent stay. We're so glad to hear that we were able to meet your expectations and provide you with the accommodations you deserve. Safe travels, and we look forward to seeing you again soon!Kind Regards,April D.General Manager

10/10 Sangat Bagus

Casey

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Carli

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I love staying at the Cambria when in town checking on our college kid. The staff is above and beyond friendly, food and services are great. The ease of parking. I cant recommend this stay enough.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari General Manager pada tanggal 12 Des 2023
Dear Carli,We are so pleased to have been able to welcome you back to Cambria Hotel Rock Hill - University Center! Familiar faces are our favorite, and we appreciate your loyalty. Thank you so much for recommending us to your fellow travelers and for your kind words about our hospitable team, delicious offerings, and convenient parking situation. Take care, and know we are thrilled to welcome you back anytime your plans bring you this way.Kind Regards,April D.General Manager

8/10 Bagus

Janice, Wilson

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan
The location makes this hotel. It has a bar and restaurant in the lobby and another roof top bar which is nice for some. People looked to be enjoying it. That said, I was not there for that stuff, I just needed a room. The rooms are super basic. We had to ask for soap for the sink. The shower had shampoo and conditioner. Again, no soap. Coffee consisted of Two Keurig pods. There was a Kleenex dispenser in the restroom but no Kleenexes. With the cost of this hotel, these basics should be in my room. $5 fee to park. Again, that should be covered in the cost of the room. The rooms are no better than a Red Roof or Hampton but at a much higher rate. The location is definitely what you are paying for here. And it is a great location for the events nearby.
Menginap 2 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 15 Nov 2023
Dear Janice,Thank you so much for the review, and we're happy to know that you had a good time overall. We're thrilled to hear that you enjoyed our amazing location during your visit. Please accept our apologies for any inconvenience regarding the lack of amenities in your room. We will be sure to discuss your comments internally to ensure that this experience doesn't happen in the future. Nevertheless, we hope you will consider giving us another chance in the future; we know that we can impress you with an even better stay. Kind Regards,April D.General Manager

6/10 Cukup Baik

Scott

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Needs a bit of attention.
For the price hotel was underwhelming. Coffee machine was never supplied in room, and there were no cups. Sliding door design on bathroom is odd. Check in took 15 minutes with no line. Computers seemed to be down so no room charge. It’s a good facility in an excellent location for access to the sports center but needs a bit of management care. Also they need a way so you can tip housekeeping staff since we don’t often have cash. All that said staff was extremely nice.
Menginap 2 malam pada bulan November 2023
Tanggapan dari General Manager pada tanggal 8 Nov 2023
Dear Scott,Thank you so much for your comments. We're sorry to hear about any disappointment in the service received during your visit. Our team is dedicated to improving for the future, so we'll be sure to discuss your comments with them. Please consider coming back to join us again soon. Kind Regards,April D.General Manager