Cari Chalet di Cagar Alam Rock Springs Run

"The air conditioner was loud, the iron was old and kept leaking out water, the remote wouldn’t work decent unless you turned it up to at least 55. The telephone didn’t work for me to call the front desk, I had to go into another room that room service was cleaning to call front desk."

"The spa treatments were incredible and the massage therapist were very well trained. The restaurants had a wide variety of options and all of them were delicious."

"The staff didn’t seem to have much urgency on helping guests. We were told on the phone that we could check-in early at 1pm, so we arrived early. We weren’t able to check-in until past 3:30. Had they not told us to come in early, we wouldn’t have. The staff was pretty unhelpful and didn’t seem to care that we were waiting so long (per their direction), stated that they were understaffed and that check-in wasn’t until 3. Again, fine if they didn’t not tell us it was ok to check-in early. We...

"Staff was very friendly and accommodating."

"Price was great. The cleaning solutions use for room was to strong and over powering. Needs more lighting in bathroom"

"The staff were amazing and helpful. Everyone was welcoming. From checking in to checking out, everything was smooth. Our suite was very clean and extremely spacious. We had a great view of the fireworks every night. Would definitely stay here again."

"Clean. Breakfast"

"Everything"

"Property needs updating in a bad way. It was mostly clean but there's only so much they can do. Bathtub had a slow drip leak you could hear all night and consequently tub nonslip mat had mold. Was asked not to lower a/c below 70 degrees so it wouldn't freeze up. Breakfast was pretty minimal. Good location."

"Great place"

"Great experience"

"Very nice hotel. Location off beaten path. Staff were great."