Hotel Keluarga di Rockport

"Very helpful staff and clean rooms"

"The room was clean, the staff was very helpful, breakfast was great!! Parking was available at all hours!! Great stay my kids loved it!!"

"The floors were sticky, lamps had what appeared to be mold, bed frame was broken; felt like was going to fall off if rolled wrong. Furniture was stained and nasty. Booked well in advance for 2 nights. Left the first day came back that evening and our key fob would not work because the front desk only programmed it for one night. Just a very uncomfortable stay. We originally booked here because it had wonderful reviews, I feel that this is very misleading and wanted people to know our experience....

"Decent hotel. Clean and spacious rooms. Friendly and helpful staff. Would stay again."

"I am extremely disappointed with my recent stay. The property suffers from a severe lack of basic maintenance, cleanliness, and accuracy in what is advertised and paid for in advance. Severe Bathroom & Hygiene Issues: The restroom was in awful condition. There was a broken, sharp porcelain tile on the floor, posing a clear safety hazard. That I cut my foot on. Worse, the pest control is non-existent—we had roaches crawling directly out of the bathtub and ants all over the walls. Dilapidated...