Lobi

Ulasan untuk Quality Inn

2.5 out of 5
Quality Inn
1200 Benvenue Rd, Rocky Mount, NC

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 157 dari 780 ulasan" "
Penilaian 8 - Bagus. 243 dari 780 ulasan" "
Penilaian 6 - Cukup Baik. 205 dari 780 ulasan" "
Penilaian 4 - Buruk. 82 dari 780 ulasan" "
Penilaian 2 - Sangat Buruk. 93 dari 780 ulasan" "

7,0/10

Kebersihan

7,6/10

Staf & layanan

6,4/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

6,6/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Betty

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Didn't like having to pay an extra $100 cash deposit upon check in and then having to wait an additional 20 minutes at checkout for someone to check the room before I could receive a refund.
Menginap 1 malam pada bulan Mei 2024

2/10 Sangat Buruk

Tonya

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
We didn’t stay at this hotel. I didn’t feel safe at all. We left and had to find somewhere else to stay.
Menginap 1 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 7 Mei 2024
Hello Tonya,We're sorry to hear about your experience. Your feedback is valuable to us, and we encourage you to reach out to our management team directly to address any concerns you may have had. We appreciate the opportunity to improve our services for all guests.

2/10 Sangat Buruk

Michael

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
At least one person sleeping in a dirty car , on the property all night long ,open window , smoking ,leaving trash by side of car, Reported it to mngr and it was done AGAIN next night. And I was charged more money than the written quoted amount. Check your receipt people !!!!
Menginap 2 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 7 Mei 2024
Hello Michael,We are sorry to hear about the experience you encountered. We encourage guests to immediately report any disturbances to our team during their stay. We recommend reviewing your receipt for any discrepancies and contacting management directly for further assistance with your concerns.

8/10 Bagus

Wesley

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Room I reserve was nice bathroom was clean tub was glazed. Headboard on bed was ancient.
Menginap 3 malam pada bulan Mei 2024
Tanggapan dari Manager pada tanggal 7 Mei 2024
Hello Wesley,We appreciate your feedback on the room and bathroom. We will share your comments regarding the headboard with our team for future improvements. Thank you for bringing this to our attention.

10/10 Sangat Bagus

jacquelyn

Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 14 Mei 2024
Hello jacquelyn,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

2/10 Sangat Buruk

Flobert

Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The people at the office. Talking bad. He dont respected
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 20 Apr 2024
Hello Flobert,We appreciate your feedback and apologize for the experience you described. We take all comments seriously to improve our services. Your concerns have been noted for further review by our management team. Thank you for bringing this to our attention.

10/10 Sangat Bagus

Winslow

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
The bed was a little nosey need a better breakfast.
Menginap 2 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 15 Apr 2024
Hello Winslow,We appreciate your feedback regarding the bed and breakfast choices. Your comments have been noted for future improvements. Thank you for sharing your experience with us, and we hope to welcome you back for a better stay next time.

2/10 Sangat Buruk

Anita, Chesapeake

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Upon arrival, checked in, got our room key. Entered room and greeted with a musty room smell. The door stuck and you had to push hard to open it. The mini fridge smelled like old food. The paint on the bathtub was peeling and highly unappealing. The bathroom area was very small. There was a mattress coil that kept poking me in my back. The worst part of our stay, apparently it's ok to move furniture and do renovations on the floor above our room until 12:30 am or later. I highly doubt if there were room residents moving furniture around, the sounds and frequency of stomping, thudding and scraping of furniture across the floor was consistent with renovation work. I was highly disappointed with our stay and will not consider staying at this location again..to note, this is our 2nd stay at this hotel. Our 1st stay was fine and we were on the 3rd floor, but this time, nothing but issues and never again.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 10 Apr 2024
Hello Anita, We apologize for the inconveniences you experienced during your stay. We appreciate your feedback and regret that your recent visit did not meet your expectations. We'll ensure your concerns are shared with the relevant teams for their review and improvement. Should you decide to stay with us again, please reach out to management directly to discuss your previous stay further. Thank you for sharing your thoughts with us.

4/10 Buruk

Michael

Bepergian bersama teman
Tidak Disukai: Kondisi & fasilitas properti
The bed in our very small room was in a dilapidated state and squeaked and squealed at every movement. The staff did not seem interested in our complaint. Soundproofing was poor and every move by those in the room above could be heard. Breakfast was meagre. Overall, a disappointing experience.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 9 Apr 2024
Hello Michael, We appreciate you sharing your experience with us. Guest feedback is valuable, and we regret to learn of the inconveniences you encountered during your stay. We encourage guests to bring forth any concerns during their visit so that they can be addressed in a timely manner. Your observations will be shared with the team for further evaluation.

10/10 Sangat Bagus

Betty

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024
Tanggapan dari Manager pada tanggal 11 Apr 2024
Hello Betty,We are overjoyed to hear that you had a wonderful stay with us! If there is anything else we can assist you with in the future, please don't hesitate to contact us.

8/10 Bagus

Eileen

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nicely lit. Security cameras.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 31 Mar 2024
Hello Eileen,We appreciate your positive feedback on the well-lit areas and security measures in place. Your safety and comfort are always our top priorities. Should you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us.

8/10 Bagus

Wayne, Monroe

Disukai: Kebersihan, staf & layanan
Property was well illuminated, clean and easy to access. The buildings maybe dated and in need of cosmetic repairs, but could tell staff made attempts to maintain these.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Manager pada tanggal 27 Mar 2024
Hello Wayne,We are delighted to hear that you found our property well-illuminated, clean, and easily accessible. Our team works diligently to ensure a comfortable stay for all our guests. Your feedback on our buildings is duly noted, and we appreciate your understanding as we strive to upkeep our facilities to the best of our abilities.

10/10 Sangat Bagus

George

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Manager pada tanggal 10 Feb 2024
Hello George,Thank you for choosing to stay with us! We are delighted to hear that you had an excellent experience during your stay. If you have any further feedback or would like to share any specific details about your stay, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

2/10 Sangat Buruk

Kevin

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Place SUCKS!!
Arrived after driving all day, found out my booking was made through a 3rd party!!! No refunds after that!! Plus and additional $40 in fees !!! The room was HORRIBLE, Next to the mechanical room...it vibrated... had to move my room at 10pm!!! Only to have the same situation...MECHANICAL VIBRATIONS!! Will be filing for a FULL REFUND!!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 2 Feb 2024
Hello Kevin,Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with your booking and the room location. We strive to provide a comfortable stay for our guests. We encourage you to contact our management directly regarding your refund request. We appreciate your feedback and the opportunity to address your concerns.

4/10 Buruk

Stephane, Blainville

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Le lit vraiment pas confortable
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 29 Jan 2024
Hello Stephane,We apologize for any inconvenience you experienced with the bed during your stay. We strive to provide a comfortable experience for all of our guests and appreciate your feedback. We will share your comments with our team for future improvements.

10/10 Sangat Bagus

Shelita

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Nothing
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 30 Jan 2024
Hello Shelita,Thank you for sharing your experience with us, and we apologize for any inconvenience you may have encountered during your stay. We appreciate your feedback and will use it to make improvements. If you would like to discuss your concerns further, please reach out to our management team. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay.

2/10 Sangat Buruk

Robert

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 10 Feb 2024
Hello Robert,We're sorry to hear that you didn't have a satisfactory experience during your stay. We encourage you to reach out to us directly with any specific feedback so that we can address your concerns. We value your input and would appreciate the opportunity to make things right.

8/10 Bagus

natasha

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 22 Jan 2024
Hello natasha,We appreciate you taking the time to rate your recent stay at our hotel. If there is any feedback or specific issues that you encountered during your stay, please reach out to us directly. We value your input and would like to ensure your concerns are addressed. We hope to welcome you back in the future for an even better experience.

6/10 Cukup Baik

Lyconia

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice
It was nice the room had hair in the sink and tub. But I always clean my room to know that its clean like I like it. But overall for the price its nice! Also includes breakfast! I will be back!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Manager pada tanggal 13 Jan 2024
Hello Lyconia, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that you found the price to be reasonable and enjoyed the breakfast. We apologize for any inconvenience caused by the cleanliness issue and will address it with our housekeeping team. We look forward to welcoming you back in the future and providing you with a superior experience.

10/10 Sangat Bagus

Antonio

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 1 Feb 2024
Hello Antonio,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had such a great experience with us. Our team works hard to ensure that every guest has a wonderful stay, and we're glad to see that we succeeded in providing you with a top-notch experience. We hope to welcome you back soon!

4/10 Buruk

Donna

Bepergian bersama teman
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The staff were very nice. The property is in need of repair. Our tub was in very bad shape. The surface was worn away. The building seems to be in need of repair. The room had an overpowering smell of air refreshener.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 30 Des 2023
Hello Donna,Thank you for sharing your feedback regarding your recent stay. We're delighted to hear that you found our staff to be pleasant. We apologize for any inconvenience caused by the condition of the tub. We appreciate your observation about the property and will certainly address any areas in need of repair. Your comments about the air freshener smell are duly noted and will be shared with our team for their improvement. We hope to have the opportunity to welcome you back in the future.

6/10 Cukup Baik

Malynda

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kondisi & fasilitas properti
easy fast check in, remodeling
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 30 Des 2023
Hello Malynda, Thank you for sharing your feedback on our easy and fast check-in process. We value your input and are pleased to hear that you had a smooth arrival experience. Regarding the remodeling, we appreciate your understanding as we continuously work to enhance our facilities for the comfort of our guests. We hope to welcome you back in the future to showcase the improvements we've made.

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stop over
There was 2 problem with our stay,the curtain in our room didn't close so a light shine from outside shined on our bed.Second issue was the hot water in the shower,the faucet knob was confusing.
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 1 Feb 2024
Dear Guest,Thank you for bringing these issues to our attention. We apologize for any inconvenience you experienced with the curtain and the hot water in the shower. We appreciate your feedback as it helps us improve our guest experience. Rest assured, we will address these matters with our team to ensure a more comfortable stay for future guests.

10/10 Sangat Bagus

Gurpal

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 23 Des 2023
Hello Gurpal,Thank you for choosing to stay with us! We are glad to hear that you had a fantastic experience at our hotel. We hope that you had a comfortable and enjoyable stay with us. Should you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 Sangat Bagus

Gurpal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 21 Des 2023
Hello Gurpal,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a five-star experience with us. We strive to provide exceptional service and we are thrilled to know that we met your expectations. If there is anything else we can assist you with in the future, please let us know. We hope to welcome you back soon!

6/10 Cukup Baik

Rob

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kenyamanan kamar
It was ok
Beds were very stiff
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 16 Des 2023
Hello Rob,Thank you for sharing your feedback with us. We appreciate you bringing this matter to our attention and apologize for any inconvenience caused. We strive to provide a comfortable stay for all our guests and will take your comments into consideration for future improvements. If you have any further concerns, please feel free to reach out to our management team.

6/10 Cukup Baik

Gordon

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 14 Des 2023
Hello Gordon, We appreciate you choosing our hotel for your stay. We would love to hear more about your experience and any suggestions you might have to improve our service. Please reach out to us directly so we can address any concerns you may have had. We hope to welcome you back in the future for a better experience.

10/10 Sangat Bagus

Lyconia

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
For the price its worth it!
I overall had a nice stay! No real issues
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 13 Des 2023
Hello Lyconia,Thank you for choosing our hotel for your stay! We appreciate your positive feedback and are delighted to hear that you had a pleasant experience. Should you have any future inquiries or if there is anything we can assist you with, please feel free to reach out to us.

10/10 Sangat Bagus

Anthony

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 13 Des 2023
Hello Anthony,We are thrilled to hear that you had a fantastic experience during your stay! Our team takes great pride in providing exceptional service to our guests. We hope to have the opportunity to welcome you back again in the future.

6/10 Cukup Baik

knox

Disukai: Staf & layanan
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 11 Des 2023
Hello knox, Thank you for choosing our hotel for your stay. We value your business and appreciate your feedback. If there was anything specific that did not meet your expectations during your visit, we encourage you to reach out to our hotel directly. We strive to improve our services and would love the opportunity to address any concerns you may have had. We hope to welcome you back in the future for a five-star experience.

2/10 Sangat Buruk

Joy

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 11 Des 2023
Hello Joy, We apologize for any inconvenience you may have experienced during your stay. We value your feedback and encourage you to contact us directly with any specific concerns, so we can address them accordingly. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.

2/10 Sangat Buruk

Pam

Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Manager pada tanggal 11 Des 2023
Hello Pam, We're sorry to hear that you had a less than satisfactory experience during your stay. We appreciate your feedback and encourage you to reach out to us directly so we can address any issues you may have encountered. We value our guests' feedback and strive to improve our services.

4/10 Buruk

JOSEPH

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The property was undergoing renovations, so there was much more dust in the room than expected. The towels were thinner than expected, too. The staff was courteous. I'm thankful for them.
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 5 Des 2023
Hello JOSEPH, Thank you for sharing your feedback with us. We appreciate your kind words about our courteous staff. We apologize for any inconvenience caused by the ongoing renovations and the dust in your room. We will address this issue with our team to ensure a better experience for future guests. Thank you for choosing our hotel and we hope to welcome you back in the future.

10/10 Sangat Bagus

Sylvie

Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 5 Des 2023
Hello Sylvie,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

10/10 Sangat Bagus

Stedmon

Bepergian bersama teman, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I was very comfortable and it was clean
Menginap 2 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 28 Nov 2023
Hello Stedmon,Thank you for taking the time to share your feedback. We are glad to hear that you found your stay comfortable and our hotel clean. Your satisfaction is important to us, and we hope to welcome you back in the future.

4/10 Buruk

Diane

Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 13 Des 2023
Hello Diane, We're sorry to hear about your experience at our hotel. We value guest feedback and invite you to reach out to us directly to discuss any concerns you may have had during your stay. We appreciate your time and hope to have the opportunity to make it right.

10/10 Sangat Bagus

Karen

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Perfect in every way and super comfortable beds!
Menginap 1 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 15 Nov 2023
Hello Karen,Thank you for your kind words and for highlighting our comfortable beds! We strive to provide the best experience for our guests. We appreciate your feedback and hope to welcome you back in the future for another perfect stay.

8/10 Bagus

Kathlene

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan November 2023
Tanggapan dari Manager pada tanggal 8 Nov 2023
Hello Kathlene,Thank you for taking the time to share your rating with us. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

2/10 Sangat Buruk

Holly M

Traveler bisnis
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Unclean and unsafe. Dilapidated.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 3 Nov 2023
Hello Holly M, Thank you for bringing your concerns to our attention. We apologize if you found our hotel to be in a less than satisfactory state. We take cleanliness and safety seriously and appreciate your feedback so we can address these issues accordingly.

2/10 Sangat Buruk

Robert

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Only good thing was the lady at the desk. Room was under construction and was a mess. Phone was out of order. No place to hang clothes and there were both cockroaches and bed bugs. After we retired for the night, we found the roaches and bed bugs. Had to get up, get dressed, pack our belongings and request a different room. In talking to my Neice, she had a similar experience at another Quality Inn. NONE OF US WILL EVER STAY AT A QUALITY INN AGAIN!
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 26 Okt 2023
Hello Robert, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 Bagus

Javier

Menginap 4 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 4 Nov 2023
Hello Javier,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad that you found our location to be convenient. We apologize for any noise disruptions you experienced during your stay. Our staff works diligently to ensure the comfort of all our guests, and we will use your feedback to improve in this area. We hope to have the opportunity to welcome you back in the future.

6/10 Cukup Baik

Mehdi

Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 10 Okt 2023
Hello Mehdi,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 Sangat Bagus

Thomas

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan
Trash all over the property. Rooms and lobby nice and clean.
Menginap 1 malam pada bulan Oktober 2023
Tanggapan dari Manager pada tanggal 7 Okt 2023
Hi Thomas,Thank you for being a guest with us and sharing your experience. We are glad to learn you enjoyed your overall stay with us. However, we are sorry for your disappointment with the trash outside, and we will share your comments appropriately. Thank you again for your feedback, and we look forward to your next visit.

10/10 Sangat Bagus

Debra

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 13 Sep 2023
Hello Debra,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 Sangat Buruk

Dache

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
I didnt like how i had to pay deposit and its paid of already.
Menginap 1 malam pada bulan September 2023
Tanggapan dari Manager pada tanggal 4 Sep 2023
Hello Dache, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

2/10 Sangat Buruk

Isaac

Bepergian bersama teman, Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Property is old with little improvements- air conditioner was coming apart. Smokers were allowed to smoke right outside the room. Place was not as clean as we wanted. Staff person at desk was extremely nice - but we left early even though we pre paid for two nights.
Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 2 Sep 2023
Hello Isaac,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

2/10 Sangat Buruk

Adrian

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not recommended. All kind of shady figures in the parking lot. Poor maintenance,looks like a third world place. Left within the first hour.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 17 Agu 2023
Hello Adrian, Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we dont always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Manager pada tanggal 16 Agu 2023
Hello Richard,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 Sangat Buruk

Danielle

Tidak Disukai: Staf & layanan
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Manager pada tanggal 3 Agu 2023
Hello Danielle, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Sangat Bagus

Nancy

Menginap 1 malam pada bulan Februari 2023
Tanggapan dari Manager pada tanggal 1 Agu 2023
Hello Nancy,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.