Find hotels in Rooiels from Rp423.247

"Would highly recommend Erinvale! Lovely experience across spa, room, dinner, brunch. Only shortfall was disorganisation around transportation from hotel to the golf course."

"The room we stayed in was very basic with no-frills. No door to the bathroom, and no shower door. If you need more privacy when using the bathroom, this isn't for you. But I understand there may be more luxurious rooms available, hopefully, that offer this. Room also needed maintenance (e.g. shower not draining). Outside parking is an issue, and the surrounding area is a bit dodgy, albeit very close to the beach. We did have a nice breakfast on the premises, though."

"Fantastic location and a great host. Looking forward to my next stay."

"Right on the beach front lovely view "

"Very tidy and upmarket accommodation. Lovely room with plenty of space. Very comfortable bed and pillows. "

"Clean, good sized room with good views. Reception staff excellent. Disappointed with breakfast, good selection but presentation and quality much poorer that expected for 4 star hotel. "

"Clean room, helpful staff, caring attitudes."

"I stayed here for 7 nights and paid for an AC room, but the AC was not working from the second night. The room was extremely hot and suffocating, and the fan was ineffective. We could not sleep properly for multiple nights. What is unacceptable is that this was never informed to us in advance. Instead of taking responsibility or offering any compensation or solution, the host and his wife tried to convince us that AC was not required. After we complained, their behavior became rude and unfriendly, which made us feel very uncomfortable and unwelcome. If you are charging for an AC room, you must provide it or compensate the guest. Guests are paying for comfort, not to adjust and suffer. Very disappointing experience. Lack of transparency, poor customer service, and no accountability. I would not recommend this place. What is most unacceptable is that they never informed us in advance about the AC problem. If you are charging for an AC room, you must provide that facility or inform guests beforehand and adjust the price accordingly. Guests pay for comfort and honesty, not to adjust and suffer in silence. Overall, the property has potential, but the lack of transparency, poor handling of the situation, and unfriendly behavior after the complaint made our experience very disappointing. I would not recommend this place to anyone who expects professional service and basic comfort. "

"The whole building was very clean, and the staff extremely courteous. My room was very large with a kitchenette and en suit bathroom with a good shower room."