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"Hotel is beautiful, staff excellent"

"We really enjoyed the friendly staff, the cleanliness and the wonderful viewed throughout the resort. Loved the breakfast buffet at "Ventanas". On our prior visit, the restaurant was not open since Hurricane Maria caused damage to the property, so it was a pleasant surprise to find it was reopened. Our 10 yr old granddaugther loved the food at Ventanas & loved Coqui water park as well. The only negative issue was the sunken bathtubs/shower in our room. My husband & I both have knee/hip issues, so it was painful geting in & out of the bathtub. Will definitely call the property to inquire if all rooms have the same issue. Besides that, our stay was outstanding!"

"Thank you, very nice hotel!"

"My favorite spot "

"Love the owner and the property. "

"Excellent service."

"They have a fair amount of food options. I'll provide a photo of their menu below. The bed was on the harder side. It's disconnected from the headboard so it will travel a lot. The wi-fi was stable enough to stream movies. Room was modestly appointed. "

"I really enjoyed my time at this hotel in Luquillo. The place is beautiful and extremely clean — they do a great job keeping everything spotless. The room was small but very comfortable. The bed and pillows were cozy. The staff, although few, were very attentive and welcoming. There are just a couple of things that could be improved. It would be nice if they provided coffee in the rooms since they already include a coffee pot and cups. Also, the continental breakfast could use a bit of an upgrade — mostly boxed pastries and sugary cereals like Froot Loops. It would be great to have some fresh options like bagels, baked goods from a local bakery, or healthier choices like oatmeal. Overall, it was a very nice stay, and I would definitely come back!"

"I booked for work purposes but ended up wanting to extend my stay. Very nice staff & costumer service, including the owner, she understood my situation and facilitated it. "