Hotel dekat Roppongi Hills

"Location is quite perfect, nice to walk aroundthe neighbourhood, many shops n restaurant around."

"very nice hotel. Staff are helpful"

"Best hotel I’ve stayed in a decade. "

"The only thing was that our bathroom had a smell but other than that it was enjoyable with nice staff and spacious rooms"

"Breakfast is here always delicious and features a good variety."

"There are plenty of 5 star hotels to choose from in Tokyo but we were glad we chose this one for our first trip to Japan. The room was comfortable and blended Japanese and Western styles and was serviced thoroughly every day. We made good use of the club lounge for breakfasts, snacks and drinks in the evening and had dinner one time in each of Origami and the teppanyaki section of Suiren, the fine dining restaurant. Each time the food was excellent and well-presented. What really stood out...

"We had a terrible time doing business with the staff. Our flight arrived early then they’re checking is at three in the afternoon. They didn’t accommodate us not one bit. It was all about money. We didn’t even get water for sitting very difficult to charge our phone. I wouldn’t advise this hotel to anybody. I know they were very unsympathetic to our needs once again. It was all about money in this hotel. The rooms were like in a closet. The bed was the biggest part of the room I couldn’t even go...

"The facility is great "

"Hotel in great location, very safe and clean. Lots of services— public bath (pool/hot tub for Americans) refreshing. In room bathroom shower incredible. "

"Basic but clean and good extras, bottled water fridge, luggage storage, free breakfast and sake tasting. Good area to be in as well."

"I found the location convenient. Walkable distance to subway. Washroom is very clean. I appreciate there is a separate tap for drinking water. I know the tap water is drinkable but the separate tap is nice."

"My room did not get towels change even I asked. Service was erratic. However location and the buffet breakfast were excellent."

"Clean good location"

"Bar was great. It has a great Skylight View and great drinks"

"There was a strong grimy smell from the first room I went to. I smelled it right at the door. I could not step further into the room. I requested a change, the staff checked the room and gave me another room. I settled down in the new room for 10 mins and I smelled the human grimy smell again. This time I requested air freshener and they provided an air filter. The pillow covers smelled and I think the pillows too. I used the hotel towel to cover the pillow I was sleeping in. I had booked the...

"The condition of the hotel room was not so good."