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Reviews of Ibis Styles Rotterdam Ahoy

2.5 out of 5
Ibis Styles Rotterdam Ahoy
Jacob Kleiboerweg 80, Rotterdam, South Holland

Reviews

8.4

Very good

Rating 10 - Excellent. 37 out of 76 reviews" "
Rating 8 - Good. 24 out of 76 reviews" "
Rating 6 - Okay. 8 out of 76 reviews" "
Rating 4 - Poor. 4 out of 76 reviews" "
Rating 2 - Terrible. 3 out of 76 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to arena and shopping area staff were top notch looked after you well
Stayed 4 nights in Feb 2024

2/10 Terrible

Adham

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms have no phones and no room service and people steal bags from the reception
Stayed 4 nights in Feb 2024

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you’re visiting Rotterdam Ahoy
Stayed 3 nights in Feb 2024
Response from R.Barbara on 28 Feb 2024
Dear Kevin,Thank you for your positive feedback! We're thrilled to hear that you found our location great, especially for those visiting Rotterdam Ahoy. It's our aim to provide a convenient and enjoyable experience for our guests. If there's anything specific you loved about the location or if you have any additional feedback to share, please feel free to let us know. We look forward to welcoming you back on your next visit to Rotterdam!Warm regards,R.BarbaraIbis Styles Rotterdam Ahoy

4/10 Poor

Gabriela

Disliked: Cleanliness, staff & service, amenities
i liked that hotel was new.However, it was still under construction and it was very annoying to be listening to the drills. Also, the. door was shaking all the time as there was like a wind tunnel effect current within the aisle. It did not feel safe. The water glasses were not changed and the receptionist upon arrival was really rude as she didn't want to give me the key to my room until i pay some kind of tax, which I believe was included in the price. She didn't even give me the chance to speak to anyone in Expedia to clarify the situation. I paid the amount but found the situation extremely embarrassing.
Stayed 2 nights in Oct 2023

10/10 Excellent

Simon

Stayed 1 night in Dec 2023

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Fine for a few nights
Perfectly fine hotel built in a car park next to Ahoy venue. The walls do move when doors close. The staff seemed over whelmed at breakfast when it was very busy, with a lackmof tables being cleared and food running out. On arrival, reception was unstaffed as she was outside having a cigarette. Room was ok and quiet. Food reasonably priced.
Stayed 2 nights in Nov 2023
Response from Maisam on 12 Dec 2023
Dear Sir / Madam,Thank you for choosing Holiday Inn Express Rotterdam – Central Station as your preferred hotel while staying in Rotterdam!We appreciate your feedback, I will make sure to share your comments with the team so we can continuously improve our services.I hope this does not affect your choice for our hotel on your next visit to Rotterdam.Kind Regards,Team Holiday Inn Express Rotterdam-Central Station

6/10 Okay

Goran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To far away from the city center , rooms are to cold , central heating is to weak , price for this location is to high
Stayed 1 night in Oct 2023
Response from adaly on 24 Oct 2023
Dear Goran,I'm sorry to hear that you didn't like your stay with us.all the feedback given will be noted to give to the right departments.may there be anything else don't hesitate to contact us.Kindly regards,Ibis Styles Rotterdam Ahoy

6/10 Okay

Emma

Stayed 1 night in Oct 2023
Response from Maisam on 9 Oct 2023
Dear Sir / Madam,First of all, we would like to thank you for your stay with us and for the feedback that you have provided.Hope to see you again in our hotel! "Kind Regards,Team ibis Styles Rotterdam Ahoy''

10/10 Excellent

Turgut

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Maisam on 9 Oct 2023
Dear Sir / Madam,Thank you very much for reviewing your visit to the Ibis Styles Rotterdam Ahoy!We always strive for excellence in our service and it's good to read it gets appreciated so much. Hope to see you again in our hotel! "Kind Regards,Team ibis Styles Rotterdam Ahoy''

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Maisam on 3 Oct 2023
Dear Sir / Madam,Thank you for chosing Ibis Styles Rotterdam Ahoy as your preferred hotel while staying in Rotterdam!It's great to see that you value our core aspects of our brand and hotel. We pride ourselves with reviews like yours and are always pleased to read them.Looking forward welcoming you back in our hotel on your next visit in Rotterdam."Kind Regards,Team ibis Styles Rotterdam Ahoy''

8/10 Good

Hisataka

Stayed 4 nights in Apr 2024

4/10 Poor

Sophia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Marjan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi en verzorgd hotel. Zeer vriendelijk personeel. Parking vlakbij de deur, wel betalend. Restaurant bij hotel lekker en aangenaam zitten. Vlakbij het Zuiderpark en de Ahoy. Via de tram kom je makkelijk in de stad. Een aanrader!
Stayed 1 night in Apr 2024
Response from R.Barbara on 3 May 2024
Beste Marjan, Bedankt dat je de tijd hebt genomen om je ervaring te delen. We zijn verheugd om te horen dat je ons hotel mooi en goed onderhouden vond. Ons vriendelijke personeel streeft er altijd naar om een gastvrije sfeer te creëren voor onze gasten. Het is geweldig om te horen dat je genoten hebt van ons restaurant en dat je het als aangenaam hebt ervaren. De nabijheid van het Zuiderpark en Ahoy is inderdaad een pluspunt, en we zijn blij dat je hebt kunnen genieten van de gemakkelijke toegang tot de stad via de tram. Nogmaals bedankt voor de aanbeveling! We kijken ernaar uit je in de toekomst weer te mogen verwelkomen.Met vriendlijke groet, R.BarbaraIbis Styles Rotterdam Ahoy

8/10 Good

Wiet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Denise

Stayed 1 night in Mar 2024

10/10 Excellent

IN HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Natasja

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een prima hotel vlakbij AHOY. Prima kamer, goed bed, lekker ontbijt. Drankjes in het hotel erg prijzig. Jammer dat we al om 8.00 uur aan het ontbijt moesten zitten....( we hadden daarin geen andere keuze meer omdat we om 1815 incheckten en alle andere opties niet meer mogelijk waren) Voor een avondje in AHOY een prima plek om te overnachten! ( niet goedkoop)
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fijn hotel!
Comfortabel nieuw hotel, fijne bedden, goed ontbijt en top gelegen direct naast Ahoy. Enig minpuntje is de lange incheck-procedure waardoor er lange wachtrijen ontstaan.
Stayed 1 night in Jan 2024

8/10 Good

.WILLEM

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Per

Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Bauke

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer gunstige ligging naar Ahoy. De kamer en ontbijt waren van uitstekende kwaliteit en boven onze verwachtingen. Ga zo door!
Stayed 1 night in Jan 2024

8/10 Good

Geraldine

Stayed 1 night in Jan 2024

8/10 Good

Jonas

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

6/10 Okay

G.R.

Liked: Cleanliness, property conditions & facilities, room comfort
Mooi hotel, te weinig capaciteit
Prima overnachting gehad. Hotel is nieuw en ziet er dan ook keurig netjes uit. Het ontvangst liet wat te wensen over. Het hotel was volgeboekt en dat was te merken. Bij ontvangst moesten we lang wachten om te kunnen inchecken. Er moesten zelfs mensen buiten wachten. Nadat we eenmaal aan de beurt waren konden we voor het ontbijt alleen nog voor een vroeg tijdvak kiezen. Dit omdat ook het ontbijt "te vol" was geboekt. Dat bleek ook wel want tijdens het ontbijt was het aabsluiten in de rij bij de koffiemachine en dat goldt ook voor de rest van het buffet. Ook een plekje om te kunnen zitten was lastig te vinden. Verder was het aanbod en de service helemaal goed. Voldoende mensen om schoon te maken aan te vullen en te assisteren. Het welkom kan echt beter. Het lijkt er op dat het hotel niet goed voorbereid is op het aantal bezoekers. Dat mag echt beter.
Stayed 1 night in Dec 2023

8/10 Good

yvonne

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Marcel

Stayed 1 night in Dec 2023
Response from Maisam on 18 Dec 2023
Dear Sir / Madam,First of all, we would like to thank you for your stay with us and for the feedback that you have provided.We appreciate your feedback and hope to see you soon.Kind Regards,Team ibis Styles Rotterdam Ahoy

4/10 Poor

Jan

Disliked: Staff & service
Gewoon als een echt hotel de mensen goed bedienen.
Duur en niet sfeervol. Geen snacks of andere etenswaar na 22.00 uur. Geen bier gewoon voor de gezelligheid voor 17.00 uur. Gewoon treurig. Voor mij nooit meer. Gewoon weer terug naar van der Valk.
Stayed 1 night in Dec 2023
Response from Maisam on 18 Dec 2023
Geachte heer/mevrouw,Hartelijk dank voor uw verblijf in ons hotel en uw review daarover.Wij streven ernaar om de beste service te verlenen en ik vind het spijtig om te horen dat u wat problemen heeft gehad tijdens uw verblijfIk zal ervoor zorgen dat uw opmerkingen met het team worden gedeeld, zodat we onze services voortdurend kunnen verbeteren.Met vriendelijke groet, Team ibis Styles Rotterdam Ahoy

10/10 Excellent

René

Stayed 1 night in Dec 2023
Response from Maisam on 18 Dec 2023
Dear Sir / Madam,Thank you very much for your stay in our hotel and for your review about this!We appreciate your feedback and hope to see during your next visit to Rotterdam.Kind Regards,Team ibis Styles Rotterdam Ahoy

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Nous avons passez 3j exceptionnel le personnel est très accueillant et chaleureux, les chambres sont magnifiquement bien décorer, le déjeuner est très agréable, salle de sport fonctionnel, parfait👌
chambre
accueil
salle de sport
chambre
Stayed 3 nights in Dec 2023
Response from Maisam on 18 Dec 2023
Dear Sir / Madam,Thank you for taking your time to write your review about your stay at ibis Styles Rotterdam Ahoy!It's great to hear that you value our core aspects of our brand and hotel. We pride ourselves with comments like yours and are always pleased to read them.Looking forward welcoming you back in our hotel on your next visit in Rotterdam.Kind Regards,Team ibis Styles Rotterdam Ahoy

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable
Stayed 1 night in Nov 2023
Response from Maisam on 29 Nov 2023
Dear Sir / Madam,Thank you for chosing Ibis Styles Rotterdam Ahoy as your preferred hotel while staying in Rotterdam!We always strive for excellence in our service and it's good to read it gets appreciated so much. Looking forward welcoming you back in our hotel on your next visit in Rotterdam.Kind Regards,Team ibis Styles Rotterdam Ahoy

6/10 Okay

Sylvia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Geen duidelijke receptie, restaurant in de lobby, ontbijt veel te veel mensen voor kleine ruimte, geen parkeer gelegenheid bij het hotel alleen de algemene Ahoy parkeer plaats wat bijna vol was dus plekje zoeken in de regen. Personeel bereidwillig maar onkundig. Snachts herrie van ventilatie systeem ofzo, constant geluid heel irritant.
Stayed 1 night in Nov 2023
Response from Maisam on 29 Nov 2023
Geachte heer/mevrouw,Hartelijk dank voor uw recente verblijf in ibis Styles Rotterdam Ahoy!Vervelend om te lezen dat er enkele problemen waren tijdens uw verblijf. Ik zal ervoor zorgen dat uw opmerkingen met het team worden gedeeld, zodat we onze services voortdurend kunnen verbeteren.Hopelijk zien wij u snel weer terug! Met vriendelijke groet, Team ibis Styles Rotterdam Ahoy

10/10 Excellent

Loet

Stayed 1 night in Nov 2023
Response from Maisam on 18 Dec 2023
Dear Sir / Madam,Thank you very much for your stay in our hotel and for your review about this!We always strive for excellence in our service and it's good to read it gets appreciated so much. Hope to see you again in our hotel! Kind Regards,Team ibis Styles Rotterdam Ahoy

8/10 Good

Enny

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Maisam on 22 Nov 2023
Dear Sir / Madam,Thank you for your stay and review about the Ibis Styles Rotterdam Ahoy! We appreciate your feedback and hope to see during your next visit to Rotterdam.Kind Regards,Team ibis Styles Rotterdam Ahoy

8/10 Good

Henk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Maisam on 22 Nov 2023
Dear Sir / Madam,First of all, we would like to thank you for your stay with us and for the feedback that you have provided.We appreciate your feedback and hope to see you soon.Kind Regards,Team ibis Styles Rotterdam Ahoy

6/10 Okay

Karin

Stayed 1 night in Nov 2023
Response from Maisam on 22 Nov 2023
Dear Sir / Madam,Thank you very much for your stay in our hotel and for your review about this!Looking forward welcoming you back in our hotel on your next visit in Rotterdam.Kind Regards,Team ibis Styles Rotterdam Ahoy

4/10 Poor

Edward

Stayed 1 night in Nov 2023
Response from Maisam on 22 Nov 2023
Dear Sir / Madam,Thank you for taking your time to write your review about your stay at Ibis Styles Rotterdam Ahoy!Thank you for providing us with feedback on your stay.Hope to see you again in our hotel! Kind Regards,Team ibis Styles Rotterdam Ahoy

8/10 Good

Evert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Maisam on 22 Nov 2023
Dear Sir / Madam,Thank you for taking your time to write your review about your stay at Ibis Styles Rotterdam Ahoy!We appreciate your feedback and hope to see during your next visit to Rotterdam.Kind Regards,Team ibis Styles Rotterdam Ahoy

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Maisam on 13 Nov 2023
Dear Sir / Madam,Thank you for taking your time to write your review about your stay at Ibis Styles Rotterdam Ahoy!We always strive for excellence in our service and it's good to read it gets appreciated so much. Looking forward welcoming you back in our hotel on your next visit in Rotterdam.Kind Regards,Team ibis Styles Rotterdam Ahoy

10/10 Excellent

yanira

Stayed 2 nights in Nov 2023
Response from Maisam on 12 Dec 2023
Dear Sir / Madam, Thank you for taking your time to write your review about your stay at Holiday Inn Express Rotterdam – Central Station!We always strive for excellence in our service and it's good to read it gets appreciated so much. Looking forward welcoming you back in our hotel on your next visit in Rotterdam.Kind Regards,Team Holiday Inn Express Rotterdam-Central Station

8/10 Good

Danique

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Maisam on 7 Nov 2023
Dear Sir / Madam,First of all, we would like to thank you for your stay with us and for the feedback that you have provided.Hope to see you again in our hotel! Kind Regards,Team ibis Styles Rotterdam Ahoy

8/10 Good

Sjardlison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Maisam on 7 Nov 2023
Dear Sir / Madam,Thank you for chosing Ibis Styles Rotterdam Ahoy as your preferred hotel while staying in Rotterdam!We appreciate your feedback and hope to see during your next visit to Rotterdam.Kind Regards,Team ibis Styles Rotterdam Ahoy

8/10 Good

Michelle

Stayed 1 night in Oct 2023
Response from Maisam on 31 Oct 2023
Dear Sir / Madam,Thank you for taking your time to write your review about your stay at Ibis Styles Rotterdam Ahoy!Looking forward welcoming you back in our hotel on your next visit in Rotterdam."Kind Regards,Team ibis Styles Rotterdam Ahoy''

10/10 Excellent

Tineke

Travelled with family
Liked: Amenities
Netje kamer, vriendelijk personeel!
Stayed 1 night in Oct 2023
Response from Maisam on 26 Oct 2023
Geachte heer/mevrouw,Hartelijk dank voor uw review over uw verblijf in het ibis Styles Rotterdam Ahoy!Wij streven er naar om altijd de beste service te verlenen en het is goed om te lezen dat het zo wordt gewaardeerd.Wij hopen u snel weer terug te zien!"Met vriendelijke groet, Team ibis Styles Rotterdam Ahoy"

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Da das Hotel erst vor Kurzem eröffnet wurde, gibt es noch etwas Welpenschutz. Der Check-In war sehr gut, die Mitarbeiterin sehr freundlich und hat trotz des Andrangs ruhig und kompetent gearbeitet. Das Zimmer war von der Größe her gut, die Sauberkeit ging bis auf eine Kleinigkeit in Ordnung. Die Seifenreste in der Dusche scheinen wohl von nachtropfenden Shampoospendern zu stammen. Da sollte das Housekeeping besser darauf achten. Der Teppich, das Wanddekor am Bett und die Tapete im Bad waren mit ihrer nächtlichen Dschungelszene etwas irritierend, dunkelblaue Tiere auf schwarzem Grund und dann leuchtend orangefarbene Augen der Koboldmakis trafen nicht unbedingt den Geschmack meiner Reisebegleitung. Das Bett war hervorragend, wie in allen Ibis Styles, in denen ich bisher übernachtete. Die Zimmer sind sehr ruhig. Das Frühstücksbüffet ging für den Preis von 19€ pro Person in Ordnung, Auswahl war gut allerdings schien der Service mit dem ausgebuchten Hotel etwas überfordert zu sein, denn so wurde versäumt rechtzeitig frische Brötchen in der Küche zu ordern, was zu einer gut 15minütigen Wartezeit führte, was wiederum dazu führte, dass dann schnell Toast und die anderen Brotsorten leer waren. Auch bei den Säften dauerte es recht lange, bis der Service mit Nachschub ankam. Angenehm für Teetrinker, eine Auswahl offener Tees, die in bereitgestellten Teebeuteln aufgebrüht werden konnten. Die Metrohaltestelle Zuidplein ist in etwa 6 Minuten zu Fuß zu erreichen.
Stayed 1 night in Oct 2023
Response from adaly on 24 Oct 2023
Dear Robert,I'm glad you liked your stay with us. all The feedback that is given will be noted to give to the right departments. See you next time!kindly regards,Ibis Styles Rotterdam Ahoy

10/10 Excellent

Finn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Net hotel voor een goede prijs. Ook het ontbijt was ontzettend lekker
Stayed 1 night in Oct 2023
Response from adaly on 24 Oct 2023
Beste Finn,Blij om te horen dat het verblijf bij ons goed beviel.Ik zal het doorgeven aan onze f&b dat je het ontbijt ontzettend lekker vondt.tot de volgende keer he!Met Vriendelijke Groet,Ibis Styles Rotterdam Ahoy

10/10 Excellent

JAM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erg goed
Het was een heel prettig verblijf in dit hotel. Erg vriendelijk personeel. Zeer behulpzaam. Het ontbijt was geweldig. Zoveel keuze en erg lekker. We misten alleen een toiletborstel op de badkamer. Verder zeker voor herhaling vatbaar.
Stayed 1 night in Oct 2023
Response from ibis Styles Rotterdam Ahoy on 21 Oct 2023
Beste,Bedankt voor uw reactie. Fijn dat alles naar wens was. Wij hopen u snel weer te ontvangen in ons hotel.

8/10 Good

RENS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Parking your car is 20 euro. I checked out very early and there is no light at all at the parking and knowing the area this is asking for problems
Stayed 3 nights in Oct 2023
Response from Maisam on 16 Oct 2023
Dear Sir / Madam,Thank you for taking your time to write your review about your stay at Ibis Styles Rotterdam Ahoy!The cost of the parking is 19 EUR. We make use of the parking lot of Ahoy, this means that we must stick to the price of 19 EUR.We appreciate your feedback and hope to see during your next visit to Rotterdam."Kind Regards,Team ibis Styles Rotterdam Ahoy''

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uitstekend
Prachtig mooi hotel,vlakbij Zuidplein. Winkels en de stad goed te bereiken met de metro.
Stayed 2 nights in Oct 2023
Response from Maisam on 14 Oct 2023
Geachte heer/mevrouw,Hartelijk dank voor uw review over uw verblijf in het ibis Styles Rotterdam Ahoy!Goed om te horen dat u heeft genoten van onze locatie in Hart van Zuid.Wij hopen u snel weer terug te zien!"Met vriendelijke groet, Team ibis Styles Rotterdam Ahoy"