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Santa's Hotel Santa Claus

4.0 star property

Choose dates to view prices

You can look forward to a terrace, a shopping centre on-site and a coffee shop/cafe at Santa's Hotel Santa Claus. The on-site restaurant, Gaissa, features Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is Rp2.314.772
Rp2.627.266 total
includes taxes & fees
20 Jun - 21 Jun
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About this property

Santa's Hotel Santa Claus

  • Upscale hotel near Santa Claus Village
  • At Santa's Hotel Santa Claus, you can look forward to a terrace, a shopping centre on-site and a coffee shop/cafe. The on-site restaurant, Gaissa, features Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
    • Smoke-free property, a vending machine and luggage storage
    • Meeting rooms, a banquet hall and a front desk safe
    • Guest reviews speak highly of the breakfast, helpful staff and location
  • Room features
  • All 170 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • Other amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bidets, hairdryers and soap
    • Heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Rp2.114.128 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 11 for children
  • Self-parking fee: EUR 18.00 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Frequently asked questions

Is Santa's Hotel Santa Claus pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Santa's Hotel Santa Claus?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Santa's Hotel Santa Claus on 20 Jun 2026 start from Rp2.314.772, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Santa's Hotel Santa Claus?

Self-parking is available for EUR 18.00 per day.

What time is check-in at Santa's Hotel Santa Claus?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Santa's Hotel Santa Claus?

Checkout is at 11 AM.

Where is Santa's Hotel Santa Claus located?

Located in the heart of Rovaniemi, this hotel is steps away from Lordi's Square and Sampokeskus Shopping Centre. Maxim Movie Theater Complex and Revontuli Shopping Center are also within 5 minutes. Rovaniemi Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 468 out of 903 reviews
Rating 8 - Good. 354 out of 903 reviews
Rating 6 - Okay. 54 out of 903 reviews
Rating 4 - Poor. 14 out of 903 reviews
Rating 2 - Terrible. 13 out of 903 reviews

Reviews

Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel. Good maintenance and very clean hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location, clean room, delicious breakfast.
View from the room
Breakfast
Lordi Square from the room
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Great hotel close to the center and plenty of options for food, drink, and shopping. Loved the hotel and would definitely recommend
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, lovely comfortable room
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was a 10. Very clean, beautiful, location and staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Location is convenient and central.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast selection, including a self service waffle making station which kids loved. Friendly staff, excellent location in the centre of Rovaniemi and very clean including the public areas.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Konstantinos

Liked: Cleanliness
Clean and spacious room, central location, next to Santa’s office. Nice breakfast too
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Fatir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great service.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, amenities, property conditions & facilities
room was clean, staff was friendly. Breakfast buffet was very good, although it does not change at all, it will be the same food everyday
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Nichola L

Liked: Cleanliness, staff & service, amenities
Very clean, lovely big room, friendly staff and lucky enough to get an upgrade!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
This hotel was very nice. I think it was a little pricey, but nice. The breakfast was great, the bar was great and the convenience of how close it was to everything was even better.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hiroko

Liked: Cleanliness, amenities, property conditions & facilities
Room is so clean and comfortable. Staff is so kind and informative. Location is super convenient. I would stay here if I were to visit the city again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing with a very wide selection, including fresh fruit. The room was beautiful, clean and comfortable.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Zhonglei

Staff are kind
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities
Comfortable and clean room. Quiet and peaceful hotel. Breakfast was 10/10
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amanda Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, perfect location, amazing breakfast and everything we needed in the room.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, clean hotel and great dinner options. Order the artichoke soup, out of this world. Breakfast buffet could do with some updates as many options were blah and dried out and we are 30 minutes into breakfast service. Would stay again.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Dallian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, and the staff was very kind
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Close to many dinning options and transportation. Easy access to shuttle for Santa Claus Village and excursions. Breakfast included was good, nice variety. Sauna available on site for guest use. Note gym facilities are off site with a daily fee but good rate as it is discounted with hotel stay; location just around the corner from hotel. Would stay again and recommend to all!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, clean hotel, great breakfast and very convenient in regards to dinner options and location in general.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was so nice and spacious. I stayed here for one night when I first arrived in Rovaniemi. It was the first time in Finland and I was traveling alone and I didn’t know what to expect when I booked this hotel, but I loved my stay and the area. The hotel staff was friendly and the room was great. Hotel has parking underground so I didn’t have to worry about parking the car rental outside somewhere. Highly recommend this place.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,lovely staff , felt testive
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Merja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean spacious room
Stayed 1 night in Oct 2025
Verified

8/10 Good

Keiko

Liked: Staff & service, property conditions & facilities
The room is well presented with high ceiling, great location to do many things.
Stayed 3 nights in Sep 2025