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"The ladies who were running the hotel were kind and accomodating. They stayed up until we arrived even though it was after check in hours. The rooms were what we wanted. "

"I really like Grand Hotel, Whangarei. They were badly let down by Expedia, however. Having made a reservation through Expedia and having received emailed confirmations, on my arrival at Grand Hotel, the staff had not the foggiest idea I was coming. It was only through their efforts I was accommodated."

"Online info to contact hotel direct - very poor. On arrival, grateful to considerate receptionist for moving two senior guests to a room not requiring stairs. A microwave and bottle of cold water in the room would be helpful especially when arriving after dining room closed. "

"Had a choice to stay here while visiting Whangarei. The room was tidy, and the bed was super comfy. As a solo traveller, I found the location very handy and felt totally safe. Heaps of parking right outside, which was sweet as. The staff are absolute legends, so helpful and friendly. Cheers for the great hospitality!"

"We had a great overnight stay and would definitely stay here again if we were in the area. Clean room, comfortable bed, friendly & helpful staff, close to the town basin & restaurants."

"The staff was nice and tried hard to please. But the motel property and it's location though were not ideal. The room we had was very dated, the carpet needs a good clean or wash, the toilet has a layer of light brown on the bottom, the noises from the road outside kept us awake late night and early in the morning. We were rather disappointed. "

"Well maintained rooms, it was clean and tidy fresh towels and face cloths daily. The staff were very polite. Would go back and stay there again worth the amount paid."

"shops nearby close did not require laundry"

"Comfortable clean room well set up. "