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"Reception staff pretty poor, not helpful, seemed more interested in conversing with each other. The restaurant staff however were exceptional"

"Great hotel, staff couldn’t do enough"

"Very tired rooms, but good quality food and decent facilities."

"Spa was excellent I had a room in The Paddocks and (as a single female) felt quite vulnerable on the 5 minute walk to and from the main building behind quite a tall hedge. Also my room wasn’t made up prior to the second night. The Poolside was lovely, staff were great and food/bar area all as expected. Will visit again (but ensure I’d be staying in the main building). "

"Friendly and helpful staff, especially on Reception. Pool and spa lovely, too. Ideal location walkable from Birmingham International Station and into NEC."

"Stayed for 2 nights , 2nd night I could hear a humming what sounded like a generator or something similar which was slightly annoying. AC worked well , food was excellent "

"Excellent evening meal. Noise from generator all night in room 142. The only downside to our stay. "

"Great hotel, very central clean rooms comfortable bit slow on checking but apart from that, it’s great we’ve stayed here twice so far and hopefully we’ll be staying some more very quiet hotel"

"Walkable to the airport; Great restaurant!"