Chalets in Rulindo

Excellent customer service and friendly staff. I really recommend this place

We had an amazing stay at Ruhondo. The staff were all so welcoming and kind, particular mention to Jana 😊. The rooms are basic but clean and the beds are very comfortable. The food in the restaurant is fantastic. We had a lovely walk/hike along the lakeside and up into the village together with a gaggle of local children - more and more joined us as we walked 😊. The location is very peaceful and I would thoroughly recommend

Great service from start to finish.

The room was wonderful both in style cleanliness and facilities. The staff in reception, room service, the restaurant and the bar were always ready to help with anything and with such charm and generosity. I found no fault in anything during my stay.

Very good. I am coming back ❤️

Traveller from the UK. Overall this hotel is clean and comfortable but in need of a lick of paint and some new decor. However the staff really make you feel welcome, and were friendly to talk to and a good source of information for where to go in Kigali. As an example of how great I found the staff I'd ike to mention 3 people in particular who made my stay a good one. Firstly the housekeeper Valen who cleaned my room everyday. He was very helpful and courteous. Nothing was a problem and the room...

One of the best hotels I have stayed at. Great rooms, kind and helpful staff and very good food as well (both buffet and Italian restaurant)

Conveniently situated in safe location in Kigala. The wi-fi connection was excellent and didn’t drop once during my 3 night stay. Hotel is very clean with friendly and attentive staff. The shower was very powerful and hot. Good food.

A very nice room with a great view, great service

This is an excellent hotel, the staff are extremely friendly and efficient. The room was spacious and well appointed.